The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Operational Support Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business u

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Inbound/Outbound Calls Answering approximately 50 inbound calls a day to handle customer questions regarding their collateral assets. Follows up on unsecured assets to ensure liens are properly secured. Approximately 50 outbound calls per day. Titling Ensures liens are properly added to title transactions. Follows up with customers, vendors, and the DMV when needed in ord

New Client Onboarding Leads client's onboarding journey, collaborating with client's Relationship Manager and Product Advisor to understand client's strategy and short and long term financial needs. Conducts onboarding activities to include Leads client discussions to identify deposit and cash management needs. Performs product demos independently. Sets expectations on da

New Client Onboarding Leads client's onboarding journey, collaborating with client's Relationship Manager and Product Advisor to understand client's strategy and short and long term financial needs. Conducts onboarding activities to include Leads client discussions to identify deposit and cash management needs. Performs product demos independently. Sets expectations on da

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Team Management Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate

Overview Manage Salesforce environments including Production, Full and Partial Development Sandboxes. Oversee the software development lifecycle, ensuring the proper structures are in place for the on time delivery of high quality product releases. Deliver results on complex development projects involving teams across the Product Development department and SVB as a whole.

Account Management Key Stake holder reviews Assist in developing new accounts, work and manage a pipeline. New Business Development by prospecting, qualifying, and closing new vendor programs. Negotiate transactions, help gather documentation and credit information. Assist in negotiation and deal structuring. On Boarding new vendors and programs Develop strong business re

SVB's Startup Banking team is focused on engaging and building deep and authentic client relationships with pre Series A founders, clients, prospects and partners. Early stage constituencies include accelerators/incubators, law firms, universities, industry groups and early stage VC investors (emerging managers). This VP1 Startup Banking Portfolio Management role is respo

Sales Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, repre

Service & Support Supports sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process. Documentation Prepares documentation presented to clients. This ma