Meets maintenance operational standards by contributing maintenance information to strategic plans and review; implementing production, productivity, quality, and customer service standards; resolving problems Evaluates functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements

Transports substantial loads of wet and dry linen and terry in carts to washers and dryers Observe machine operations and report malfunctions Wash, dry and fold linens Inform manager if laundry needs to be re stocked in closets Sort laundry when possible from laundry carts Clean filters of dryers Tracking of discarded linens Required Qualifications & Skills Willingness to

Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary Assists Room Attendant including removing linens and trash Assists with cleaning guest rooms and making beds as needed Transports dirty linen from departed rooms to laundry department Transports clean bath and bed linen from laundry to storerooms Keeps storerooms clean, free of tras

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage

The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service, productivity, and overall performance. Respo

Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Oversee the implementation of all waterpark property and equipment repairs and prev

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded Implements and manages inventory processes through the assistance of the Housekeeping Supervisors Drives, reviews and ensures proper completion of and alignment to the work order process Assists Director in reviewing and action planning related to NP

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and th

Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast

Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Maintains stock by assisting the chefs in keeping the kitchens in full working order; retrieving stock, and keeping all cooking and serving utensils and plates clean & sanitary at all times Organizes, rinses, and runs dishes and utensils through dishwasher; unloads and organizes per set guidelines Ensures safe and clean work area by following sanitation standards and proc

Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Assure each day's activities and problems that oc

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

The Trainer's role at Great Wolf's Call Center is pivotal in crafting and implementing comprehensive learning and development strategies and programs. As a key player in a team that directly engages with guests for sales or service support, the Trainer will operate within a hybrid structure that includes both in house leadership and near shore vendors. The ideal candidate