Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, prov

Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc. Prepares food as outlined on Banquet Event Order Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded. Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office. Provides coaching, encouragement, and recognition to pack members when

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage

Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast

Meets maintenance operational standards by contributing maintenance information to strategic plans and review; implementing production, productivity, quality, and customer service standards; resolving problems Evaluates functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements

Transports substantial loads of wet and dry linen and terry in carts to washers and dryers Observe machine operations and report malfunctions Wash, dry and fold linens Inform manager if laundry needs to be re stocked in closets Sort laundry when possible from laundry carts Clean filters of dryers Tracking of discarded linens Required Qualifications & Skills Willingness to

Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary Assists Room Attendant including removing linens and trash Assists with cleaning guest rooms and making beds as needed Transports dirty linen from departed rooms to laundry department Transports clean bath and bed linen from laundry to storerooms Keeps storerooms clean, free of tras

The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service, productivity, and overall performance. Respo

Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Oversee the implementation of all waterpark property and equipment repairs and prev

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded Implements and manages inventory processes through the assistance of the Housekeeping Supervisors Drives, reviews and ensures proper completion of and alignment to the work order process Assists Director in reviewing and action planning related to NP

The Trainer's role at Great Wolf's Call Center is pivotal in crafting and implementing comprehensive learning and development strategies and programs. As a key player in a team that directly engages with guests for sales or service support, the Trainer will operate within a hybrid structure that includes both in house leadership and near shore vendors. The ideal candidate

Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments Assists Directors in accomplishing human resources' objectives by over seeing the recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining effort Communicates job expectations; planning, monitoring, appraising, and reviewing jo

Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor Follow and enforce establishe

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage