Employee Relations (80%) Work with assigned HR Business Partners and client groups to resolve complex workplace matters including but not limited to leading climate surveys and conducting investigations in response to formal complaints, including interviewing appropriate parties, reviewing and gathering related documentation/data, drafting of summary reports and presentat

Operations Manage and continuously improve HRSC operations. Help in design and operationalizing processes for intake, triage, escalation, resolution, tracking, measurement, and quality control of service requests to Human Resources. Help in designing and implementing policies and procedures that enable service center representatives to work effectively, efficiently, and s

Adheres to established departmental policies and procedures; fosters communication and collaboration among the clinical, technical and support staff; ensures that business and patient information is properly handled according to Health Insurance Portability and Accountability Act (HIPAA) guidelines. Maintains and ensures patient, staff and environmental safety; maintains

Oversight of the clinical trials start up process from receipt of protocols through the Scientific Review Committee and IRB submissions, and site activation activities. Responsible for data reporting and management, collection of source documents, use and development of case report forms, adverse events reporting, filing and archiving of study records, and resolution of d

Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, discharge plans and any other type of patient related information. Interprets and transmits accurately and in understandable terms information from patients to medi

Supervises up to 6 Planning and Consulting team members Qualifications Bachelor's Degree. Master's degree (MPH, MHA, MBA) preferred. 10 15 years of relevant experience in a health care and/or consulting environment. 5 years of management experience. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Expert leadership and management skills, as well as the ability to work closely an

Agreements/Transactions Uses institutional templates to guide negotiations. In partnership with manager/senior staff, negotiates confidentiality agreements, material transfer agreements, data use agreements, multi site and academic collaboration agreements and amendments to the foregoing. May negotiate sponsored research agreements and non exclusive research reagent licen

Under general supervision, the Research Assistant I may be responsible for some or all the following Assist team in the coordination of project related activities (i.e., reports, creating presentations, leading multi site calls, etc.) Assist investigators in determining patient eligibility for studies; ensure eligibility criteria are documented on all patients and only el

Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process. Manage complex scheduling to meet patient needs. Act as a liaison for patients, families and providers. Respond to emergent and compliance matters with creative problem solving and critical thinking. Qualifications Bachelor's degree preferred.

No direct supervision of others but does supervise assistive personnel as appropriate in the provision of patient care. Qualifications Licensed as a registered Nurse in the Commonwealth of Massachusetts, or New Hampshire as appropriate Baccalaureate degree in nursing strongly preferred. If associate degree in nursing, must complete BSN degree within 4 years Minimum of 1 y

Initiate contact with newly diagnosed older patients with breast cancer and with existing patients referred/self referred to the program, maintain ongoing check ins and follow ups with patients and referral contacts, document all interactions in the program database and Epic medical records when indicated. Related tasks may include Meet patients in person, via phone or Zo

Provides administrative support and coordination for all aspects of patient care for both new and/or established patients. Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary. Appropriately arranges resources to support the highest standard of patient experience and visit, i.

Delivers expert, evidence based nursing care to patients and families. Implements nursing process Assesses patient and family needs. Analyzes assessment data to develop and support clinically accurate diagnoses. Plans care by establishing goals with measurable outcomes. Implements the plan of care. Evaluates the patient's response to interventions. Documents care accordin

Provides direct supervision to RN's, Clinic Assistants, and other support personnel. Number and role supervised may vary. Qualifications Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Baccalaureate degree required; Baccalaureate degree in nursing preferred. Master's degree required or intent to enroll into program within 6 months of hire. Certificati

Under direct supervision, performs tasks related to the daily management of the assigned portion of the accounts receivable Reviews claim denials and works with internal departments to provide information necessary to have the claim adjudicated by assigned third party payer. Performs follow up efforts with third party payers via websites, intermediaries, mail, email, fax,