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The Supervisor, Customer Experience is responsible for direct management of a team of up to 16 Customer Experience Representatives. The leader role is the key to ensuring Grainger contact center teams are delivering peak performance. This is done by providing direct coaching to team members. The leader ensures engagement from the entire team and ensures that the team is able to overcome obstacles.
Posted Today
The Customer Service/ Collections Representative supports collection efforts of the company’s receivables. This role provides effective collection management of 4,500 – 6,000 active accounts within Credit and Collections as applicable. Potential applicants must be willing to work an 8 hour shift between the hours of 6.30AM to 7.00PM Monday through Friday. • Respond to custom
Posted Today
Provide exceptional customer service for new and existing customers with inbound inquiries (e.g. quotes, order entry, and service requests) by probing to uncover customer needs, identifying solutions to meet need, following up on open issues, and seeking ways to add value while creating a remarkable experience for both internal/external customers. Plays a vital role in the retention of Grain
Posted 7 days ago
Grainger
- Janesville, WI
Grainger is a broad line, business to business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent
Posted 11 days ago
Grainger is a broad line, business to business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent
Posted 13 days ago
Material Handling, Cleaning & Security Technical Product Support Specialist Company Information Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with cust
Posted 13 days ago
Determine, prepare and present the appropriate “Grainger Value Proposition” to each account and review how Grainger can add value and help with each account’s purchasing needs Create a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering and executing a sales plan that meets or exceeds stated performance targets Consistently
Posted 21 days ago
Grainger is a broad line, business to business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent
Posted 27 days ago
Grainger is a broad line, business to business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent
Posted 1 month ago
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