Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service related problems by performing the following functions Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction. Providing customer and internal personnel with accurate produc

Initiates contacts for developing and closing brokerage services accounts by calling on existing bank customers identified through the internal referral program. During the course of these customer meetings, the Financial Planner will need to explain the bank's brokerage services, discussing the advantages of proper planning, and obtaining the appropriate amount of inform

Determines whether information submitted for underwriting meets bank policy and procedures as well as regulatory requirements for commercial credit applications. Researches and accurately interprets commercial loan documentation, agreements, leases, contracts, and other technical documentation of a legal nature. Identifies the documentation necessary to complete a loan do

Performs one or more of the following functions Proves competencies in bank operations by Completion of the RSS training Rotation as assigned by Consumer Bank Training in conjunction with Retail Operations. Shows accuracy and balancing skills by maintaining a balancing rate of 90% for six consecutive months. Assists in the supervisory responsibility for the efficient and

Completion of Frontline & Platform Training program as assigned by Consumer Bank training. Uses a combination of Computer Inquiry Systems, FOR LIFE sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactio

Will perform some of the following functions for the servicing of loans Credit Insurance/ Debt Cancellation Servicing Includes but is not limited to Assists customers with claims Processing Payments Assists customers with issues that arise Assists S&T Bank Accounting Department with monthly reconcilements of new and current business PMI Servicing Includes but is not limit

Provides an independent analysis of credit quality, credit administration management, processes and controls of lending and credit risk management functions, corporate management and lending unit management. May perform the responsibilities of a Team Leader during all Credit Risk Reviews and Process Reviews. These responsibilities include but are not limited to planning,

Assume responsibility for daily functions within a Loan Records unit for efficient and effective operation by Prioritizing work received in unit and assigning to staff to meet deadlines and prevent backlogs Monitoring and assisting staff in completing their job duties Providing system or loan training to staff Developing and updating of written procedures and workflow Ens

Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service related problems by performing the following functions Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction. Providing customer and internal personnel with accurate produc

Acquires and maintains detailed knowledge of all consumer loan products, all applicable laws, and S&T Bank's Lending Policy to ensure compliance. Maintains proficiency in Consumer Documentation software, Microsoft Word, Excel, Internet searches, E mail, I.B.S., Consumer Loan Origination System, and Optima along with the upgrades to these programs or replacement software a

Designs and supports the implementation of lesson plans, materials, and manuals to support all enterprise wide training and others as deemed necessary for effective Supports operational refreshers with corresponding departments. BVS System e learning modules Security, Regulatory, and Compliance Training Product Knowledge & Department Training Assists with Leadership Train

Develops a working skill set, including competencies in bank operations, a strong knowledge of policies and procedures and bank products/services available to customers. Shows accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual. Demonstrates knowledge of Consumer Bank Customer Service Expectation & o

Develops moderately complex to complex new business opportunities through proactive calls on new and existing customers for Deposits, Loans, and Treasury Management Services. Expectations of this role include successfully and consistently obtaining production goals in new deposit generation (assessed/assigned annually) and in fee generation (assessed/assigned annually). R

Proves competencies in bank operations by Completion of the New to S&T RSS Job Family Plan as scheduled by Retail Training in conjunction with Retail Operations. Shows accuracy and balancing skills by maintaining a balancing rate of 85% in accordance with Retail Policies and Procedure manual. Demonstrates knowledge of Consumer Bank Customer Service Expectation & offer eac

Liaison between Commercial Banker and Credit Administration facilitating modifications, renewals and extensions within designated relationships. Perform annual risk rating reviews for client relationships within the assigned loan portfolio. Annual credit facility reviews for audit accountability. Conduct Treasury Management Exposure Reviews Routine clearing of financial s