Oversees the management, execution and fulfillment of organizational strategies Analyzes current state performance and identifies areas for improvement Facilitates and administers strategy management mechanics and reporting assessments Supports the strategic planning process and measurement of strategic initiatives; translate strategic goals into clear, achievable plans R

Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions. Create configurable solutions that comprise workflows, reports, custom objects, and validation rules. Manage various salesforce projects, including gathering information, planning, and executing projects. Formulate and maintain salesforce solution

Analyzes complex business operations and recommends solutions to align individual business functions with organizational goals Collaborate with several business units and functions to ensure initiative information is complete and of high quality Understands business processes and interprets them to define requirements, analyze current as is processes and conceptualize to

Coordinate, prepare and conduct training, generally for specific department needs (i.e Collections, Lending, Member Services, and Member Contact Call Center) directly with department leaders. Collaborate with Development & Design to provide synergy with training of employees. Deliver new employee, sales & service technique, and product & service training. Design, update,