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Primary responsibilities include answering provider calls by obtaining and communicating accurate information regarding eligibility, benefits, and authorization in a timely and friendly manner; claims and prior authorization entry. In addition determination of prior authorizations using pre defined algorithms. JOB RESPONSIBILITIES Provide information regarding eligibility, benefits, and authorizat
Posted 1 month ago
Pre-Employment Background Screening Services
- Delavan, WI / Wauwatosa, WI
What goes into a pre employment background screen? Bring your customer service skills to our diverse team and find out! Learn and grow with us while Independently managing employment, education and reference verification requests. Adhering to confidentiality guidelines and legal compliance regulations. Paying close attention to detail. Communicating with candidates for a wide variety of roles! Th
Posted 19 days ago
We're growing again and looking for friendly & reliable people to join our team! We’re looking for professional, motivated, friendly, and reliable individuals to join our growing team of 35+ call center representatives. We're located in Brookfield, WI and offer paid training to customer service focused individuals that exhibit a strong work ethic. Our Tele Underwriting call cent
Posted 15 days ago
About Us Renaissance is the leader in K 12 learning analytics enabling teachers, curriculum creators, and educators to drive to drive phenomenal student growth. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters creating energizing learning experiences in the classroom. We offer competitive compensation, envi
Posted 1 day ago
FasTrak SoftWorks, Inc. is a leading provider of industrial automation and maintenance management software. Focused on solving the issues that are unique to manufacturers, we have been helping to automate industrial companies for over 30 years. We are looking for the right individuals to support customers in using our software products. Primary responsibilities include Providing phone, email, and
Posted 25 days ago
If you are the go to person for friends and family when it comes to troubleshooting their technical issues, and the thought of new techie gadgets and upgrades get you excited... Then we want you on our Technical Support team! We are currently hiring for our March training class in Madison, WI. The Tech Support Advisor position is a shift position that provides 7/24/365 support of TDS customers. Sp
Posted 1 day ago
If Excellence Drives You, This Is Your Destination. Job Description ROLE OVERVIEW To provide efficient and timely technical assistance to assigned customers in matter relating to their packaging equipment operations and to facilitate customer quality and packaging performance improvement. Level I Possess a mechanical and electrical technical aptitude with a basic understanding of packaging machine
Posted 1 day ago
Oversee phone lines and email queues Provide first level assistance/troubleshooting for technical and application based issues Documentation of tickets, calls, and steps taken to escalate issues as needed Consult database to resolve issues for end user Job Requirements Associate degree or higher required Previous experience in a Technical Support role Previous experience troubleshooting Windows op
Posted 24 days ago
This position will support the New England Territory. Technical Service Representative Work with Evinrude call center staff and our dealers to provide onsite support regarding warranty issues with emphasis on customer satisfaction Support product quality through quick identification and reporting of product issues using of our tracking tools Contribute to the development of our current & future pr
Posted 12 days ago
Answer in bound calls from Dealer Technicians and answer questions over the phone. Gather and prepare documentation regarding product failure. Troubleshoot with the Dealer Technician to resolve issues with the product in the field. Instruct new Dealer Technicians how to navigate Generac’s warranty systems and submit claims electronically. Act as SAP Super User within functional area as assig
Posted 26 days ago
Technical Customer Support Specialist Work with the leader in the power industry! Generac is a Wisconsin based $1.0 billion market leading manufacturing company that builds quality power products that positively impacts the lives of our customers. We design, create and build our products right here in Wisconsin! We have a new opportunity available for a customer focused individual for our Sales Su
Posted 24 days ago
Hatch Staffing Services Inc.
- Franklin, WI / Greenfield, WI / Waukesha, WI
Looking for a full time opportunity with a growing company? This is the one! This individual would provide technical support to the clients customers. Responsibilities include answering questions their customers may have, entering orders into their system, following up on orders, providing quotes and delivery information, setting up new accounts, communicate to internal departments, and verify acc
Posted 17 days ago
Provides support for veterinarians and other customers related to in house pet and other animal health care diagnostic instruments. Resolves customer issues such as troubleshooting instruments installed at customer locations, solving computer networking issues and other questions. Processes customer sales orders and resolves billing questions. Maintains customer documentation and information on sy
Posted 25 days ago
7,000 people, one global focus ? enhancing the health and well being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we
Posted 5 days ago
Provides support for veterinarians and other customers related to in house pet and other animal health care diagnostic instruments. Resolves customer issues such as troubleshooting instruments installed at customer locations, solving computer networking issues and other questions. Processes customer sales orders and resolves billing questions. Maintains customer documentation and information on sy
Posted 25 days ago
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