Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

The Fiber Design Specialist will be responsible for the design and documentation of Metronet's Fiber To The Home (FTTH) network in a Geographic Information System (GIS) database. The Fiber Design Specialist will be drafting, fiber network designing, generating construction and/or splicing reports, and building robust reports to determine the best locations for constructio

The purpose of the Network Fiber Technician is to be responsible for the terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency. What you will be doing Perform all setup, testing and maintenance required for

Love Your Mondays again! Care Account Executive As a Care Account Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the face and voice of Metronet for our residential customers and potential residential customer

Reporting to the Project Director, the Project Controls Manager is responsible for drafting, managing, and maintaining project related contracts, creating and maintaining the project schedule, material/equipment/service bidding and procurement, reading health of the project, and developing reporting structures and reports to the Project Director. What you will be doing Pr

Love Your Mondays again! Customer Care Executive As a Customer Care Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the voice of Metronet for our residential customers and potential residential customers in an

Love Your Mondays again! Direct Sales Associate This is a salary plus commission opportunity! Direct Sales Associates will present Metronet services and share solutions to provide the best possible internet and phone experience for the entire household through fiber to the home services. Our Direct Sales Associates connect with people and communities through door to door

Love Your Mondays again! Business Customer Support Our Business Customer Support associates are the voice of Metronet for our business customers. This is an in bound call center position where you will be answering questions related to billing issues and/or general questions regarding our business services. This is a position that is customer service focused where it is n

Lead the execution of strategies and tactics to improve and secure commercial customer growth in privately owned multi dwelling properties/communities Build and maintain a targeted sales approach by conducting in depth research and analysis of territories. Partner to identify and market to Bulk MDU's that are currently served by competitors Work with developers and builde

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Position is responsible for managing all MetroNet outside field operations in the assigned geographic area ensuring the efficient and timely completion of customer fulfillment requests for premise installation and repair. The Field Operations Supervisor also supports the video engineering and facilities engineering departments with hub site maintenance activities. What yo

Accurate and safe construction of Metronet's network to our standards is vital to our success. Metronet's OSP Field Supervisor is on the frontline. They are the boots on the ground for Metronet. The OSP Field Supervisor ensures construction is built safely and to the required standards and specifications. One of Metronet's values is delighting the community in which we wo

Love Your Mondays again! Workforce Management Specialist Our Workforce Management Specialists (aka Call Center Schedulers) play a critical role in the scheduling and daily planning of our call center associates within Metronet's Tech Support, Customer Care, and Sales Support teams to ensure that service levels can be met daily. A huge part of this role is scheduling break