In a typical week, you will Deep dive on client reported blockers to identify workarounds and test technical solutions that meet client goals Troubleshoot technical and data centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems Work with clients to shape and format data for data analysis and visualizations Pa

In a typical week, you will Deep dive on client reported blockers to identify workarounds and test technical solutions that meet client goals Troubleshoot technical and data centric issues, including ETL pipelines and data schemas to help clients understand and solve their business problems Work with clients to shape and format data for data analysis and visualizations Pa

Interact professionally with external customers on all collection issues, including making collection calls. Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts. Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues. Create and

Consults with business and technical leadership to ensure that data, processes and technology are designed for data protection and compliance Drive creation of information security policies and procedures and assist with the related security awareness programs to both end users and technical staff Oversees the development, evaluation and implementation of governance and c

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Work with other departments to collect and analyze current pricing data, across all product lines, to maintain and enhance the quoting interface tool within Dynamics CRM. Tier II level and backup support for sales representatives in generating and processing sales quotes Work with IT to ensure efficient updating and pricing accuracy. Become knowledgeable on our products a

Perform sales validation and verification Examines all information on field review documents as recorded by Residential/Agricultural Data Collectors for completeness and accuracy. Updates as necessary. Performs Residential/Agricultural property inspections as required Verifies predertermined CALP models as they apply at the neighborhood level. Makes recommendations for ch

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experience team member. Reads and writes SQL to resolve basic issues. Responsi

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Perform data entry on appraisal projects. Input specific information into appropriate property records within the appraisal software system. Transfer hand drawn sketches from field documents to computer systems. Prepares office correspondence, mailings, and other administrative requests as needed. Compute lot values and areas either manually or within the appraisal projec

Supports project management (e.g. preparing reports, meeting materials, meeting coordination, event planning, etc.). Maintain customer files. Support financial month end close process. Make travel and accommodation arrangements. Provide support to various projects as requested. Interacts effectively with a diverse group of staff, clients, and customers. Handles confidenti

Oversee cyber threat intelligence team members that ... Provide regular reports to management regarding existing or potential risks to Tyler business operations. Delegate responsibilities and assignments to team members. Manage vendor relationships. Assist in Corporate Security policy development Assist in planning, architecture, implementation, documentation and maintena

Design, implement and execute test cases based on product functional specifications. Develop, implement and maintain test automation scripts using automation tools. Develop solid test automation framework. Analyze software issues to determine root causes and provide detailed reports to the QA Manager and Software Engineers. Conduct thorough and accurate software testing a

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Provide high quality phone and email support of Tyler's New World Public Safety software applications Perform extensive troubleshooting of key software and hardware components to closure Take ownership of technical incidents and coordinate resolution with product development team when necessary Replication of complex customer issues Train customers in system operation and