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Promise Program Manager
Madison, WI
Job Description
Promise Program Manager
Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
May 17, 2024
Application Deadline:
Salary Information:
$64,467-$80,583
Department:
College Access and Experience Programs
Job Description:
Madison College is hiring a Promise Programs Manager! Madison College Promise Scholarships make attending Madison College and earning a degree possible for income eligible students in our district by helping to remove the financial barriers and offering connection and support throughout the college experience. The Scholars of Promise program serves graduating high school seniors and we are expanding a promise program for adult students.
The Madison College Promise Programs Manager provides leadership in and oversees development, implementation, and administration of program funding, services, and activities of the Promise Programs office. The manager helps to lead the charge in guiding Promise students from inquiry to completion and plays a pivotal role in supporting student success both academically and beyond. The manager helps to ensure that all program goals and objectives are met and works to facilitate the enhancement of the Madison College Promise Scholar experience.
The manager works collaboratively with department leadership and across units to foster relationships and shared understandings of Madison College Promise Programs by executing improvements for a quality, comprehensive district-wide student experience that aligns with college and department policies and procedures.
This position provides direct oversight of the Madison College Promise Programs team (currently one full time staff and multiple student and casual employees), with the anticipation to grow the program.
This position reports to the Director - College Access and Experience Programs.
Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!
REQUIRED DOCUMENTS (3): Failure to include these documents with your application submission will render your application ineligible.
1.Cover letter
2.Resume
3.Response to supplemental questions which are:
- Talk about an instance where you advocated for diversity or inclusion in your workplace, other organization, or in your own personal experience?
- What has been your strategy and experience with understanding coworkers (and/or direct reports) from different backgrounds? Please provide a specific example (examples of each).
Supplemental questions should be a combined total of 600 words or less.
This position will be open until filled, with a first review date of June 9, 2024. at 11:59 pm.
This is a full-time, exempt salary, 52 weeks per year position. Core student services business hours are Monday and Tuesday, 8 a.m. to 6p.m, and Wed, Thursday and Friday from 8 a.m. - 4:30p.m. This position offers one to two days per week remote work, subject to change per campus policy.
Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired managers serve a one-year introductory period.
This position is located in the vibrant and diverse city of Madison, Wisconsin's 2nd largest city and state capital. Nestled between two recreational lakes, Madisonians are offered year-round activities, including the Dane County Farmers' Market located around the Capitol Square, more than 200 miles of scenic biking and hiking trails, world-class restaurants, and numerous festivals and community events. Madison offers a small-town feel, with a big city impression. But, if that's not enough, Madison is just a short 125 miles northwest of Chicago and 77 miles west of Milwaukee. To learn more about what Mad-Town has to offer, see this link: www.visitmadison.com
Responsibilities Include:
1.Coordination & Program Development
- Participates in the development, coordination, and implementation of programming, services, and internal/external partnerships of Madison College Promise Programs.
- Manages and leads the regular coordination of services with other units to outline promise scholar lifecycle and support needs for student access and success.
- Actively seeks opportunities to improve experiences through research, industry insights, and student development theory application.
- Assists in determining access needs of the non-traditional student population for recruitment and retention purposes.
- Works across and with student services' units to gather, organize, and promote internal and external resources for Promise students.
2.Outreach & Communication
- Work with other college units to develop, align, and administer regular and intentional outreach through effective communication campaigns to connect with internal and external partners.
- Oversee the development and coordination of marketing, recruitment, and outreach activities to enhance the knowledge of and participation in Madison College Promise Programs to and through Madison College.
- Connects Promise students with specific Madison College programs that help build community.
- Examines and refines Promise Program communications that target specific audiences.
3.Assessment, Reporting & Budgets
- Develop, document, and review data systems for Madison College Promise Programs
- Prepares oral, written, and electronic reports and presentations to leadership highlighting Promise Programs, activities, and services.
- Maintains financial and budgetary accountability of Madison College Promise Programs through decision-making and sustainability processes.
- Assists in the development of evaluation processes and metrics to support alignment of access and success of programming.
- Oversee and track a fiscal budget for strategy, activity, planning and personnel for unit.
4.Leadership
- Provides ongoing training and support regarding department procedures for providing information to students, staff, and the community.
- Models and supports a student-centric culture focused on eliminating systemic barriers for students identified through assessment and feedback of students regarding practices, programs, and policies.
- Manages the work of all staff (full-time, part-time, casual, and students) within the unit.
- Performs hiring, training, and disciplinary procedures and processes of staff.
- Actively participates in professional development to continuously improve upon knowledge and skill-building.
5.Partnership:
- Maintains a commitment to the college mission, vision, and values.
- Engages positively with colleagues by handling conflict directly and professionally.
- Contributes to team discussions through collaboration and assumes the best from colleagues.
Knowledge, skills & Abilities:
- Skill in communicating effectively and professionally, both orally and in writing. Demonstrated experience facilitating meetings. Ability to represent the college in a positive and professional manner, while using tact, discretion, courtesy, and respect
- Knowledge of managerial and supervisory principles including exhibiting confidence in self and others through inspiring and motivating others to perform well. Ability to supervise others and to develop work methods and operational policies. Effectively direct and build a team through assigning individual responsibilities; exhibiting objectivity and openness to others' views; giving and welcoming feedback; contributing to building a positive team spirit; putting success of team above own interests; building morale and group commitments to goals and objectives; setting expectations and monitoring delegated activities. Provide recognition for results.
- Knowledge of principles and practices of higher education organizations and operations; administrative program management principles, practices, and techniques; and program development, planning, assessment and administration principles and practices.
- Commit to the technical college philosophy in addition to an appreciation of and sensitivity to the importance of financial aid programs and veterans' benefits in facilitating access to higher education. Maintain confidentiality of sensitive information, including information protected by FERPA and HIPAA.
- Demonstrate multicultural competence (including an awareness and understanding of historically disadvantaged populations) and skill in communication with populations of diverse socioeconomic and cultural backgrounds to create an educational and work environment that affirms Madison College values.
- Availability for travel for in-district meetings or trainings.
- Strong planning and project management ability.
- Ability to maintain confidentiality, think critically, and exercise independent judgement.
- Demonstrated attention to detail required and previous experience maintaining accurate records, managing multiple tasks, and planning and organizing work to meet changing priorities and deadlines.
- Knowledge and experience in record and data systems to recruiting, admitting, and tracking students and program activity.
Minimum Qualifications:
1.Bachelor's degree
2.Minimum of 3 years of experience in higher education program development, theory, or strategy.
Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221
To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Promise-Program-Manager_R0005052
About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.
Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.
Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about
As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.
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Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
High School or Equivalent
Required Experience
2 to 3 years
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