This position would assist with the training of the division's newly hired Customer Service Representative III. This would include:

* Receptionist duties to include answering phone calls, greeting individuals, scheduling appointments, maintaining files, distributing mail, maintaining office equipment;

* Preparing financial documents and reconciliation and payment of invoices;

* Coordinating campus ID card process and systems for students, faculty, and staff;

* Assisting with housing and student meal plan management;

* Collecting fines, deposits, and fees;

* Training on various computer programs used by the division and University (Microsoft Office, ID Center, Instant ID, Transact Photo Upload, Mercury, PeopleSoft, Concur, PantherExpress, 25Live Reservation System, One Drive, DocuSign);

* Coordinating van transportation scheduling, certification, and payment processing.

During the summer and early fall, this temporary position would assist in the ID card process: approving photos, generating 2P numbers, assigning SEOS numbers, and printing ID cards for newly enrolled students. In addition, this position would fill in as needed until the new hire is fully onboarded and trained.

A High School Diploma or GED is required for this position and a Bachelor's degree is Preferred.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.