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Director, Client Data Management
Atlanta, GA
Job Description
The Director of Client Data Management in Enterprise Technology is responsible for data governance, data stewardship, quality, and operational support for the Client Master Data domain, which is comprised of four distinct client masters.
In this role, the candidate will be responsible for leading the organization's efforts in maintaining high-quality Client master data to support the critical needs of all business units. The ideal candidate will have a strong background in the master data strategy, execution, and governance space with a proven track record of successfully delivering transformational change and driving efficiency in complex organizational environments.
This is a people leadership role with the responsibility of championing a healthy team culture. This includes the ability to grow and motivate a team with a stakeholder-first mindset, that can provide proactive support, while also optimizing MDM and data governance practices. Building strong stakeholder partnerships with the ability to provide both strategic and tactical consultation is critical to the success of this role. Strong cross-functional relationships will be required to make data-driven business decisions aimed at growth / business optimization.
Primary Responsibilities:
Qualifications
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.
USD 142,100.00 - 236,800.00 per year
Compensation:
Compensation includes a base salary of $142,100.00 - $236,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
In this role, the candidate will be responsible for leading the organization's efforts in maintaining high-quality Client master data to support the critical needs of all business units. The ideal candidate will have a strong background in the master data strategy, execution, and governance space with a proven track record of successfully delivering transformational change and driving efficiency in complex organizational environments.
This is a people leadership role with the responsibility of championing a healthy team culture. This includes the ability to grow and motivate a team with a stakeholder-first mindset, that can provide proactive support, while also optimizing MDM and data governance practices. Building strong stakeholder partnerships with the ability to provide both strategic and tactical consultation is critical to the success of this role. Strong cross-functional relationships will be required to make data-driven business decisions aimed at growth / business optimization.
Primary Responsibilities:
- Accountable for Client Data Stewardship processes and data quality to ensure the accuracy, completeness, and consistency of client master data across all systems, which is currently comprised of four distinct client masters. Accountable for the fulfilment of client master data creation and update requests within the defined Service Level Agreement (SLA).
- Lead a team of Client Data Stewards, which is comprised of full-time team members and an offshore team. Manage relationship with offshore team vendor.
- Enforce Client Data Governance policies, definitions, standards, and business rules.
- Lead changes to the Client Data Governance framework, through partnership with key stakeholders, to meet business needs.
- Collaborate with stakeholders to identify and execute operational client data activities to support key business operations and analytical decision making.
- Lead cross functional teams to standardize, manage and govern master data domain.
- Monitor and evaluate Client Data Management performance and quality metrics and KPIs to measure effectiveness and identify improvement areas.
- Partner with Product, Architecture and Engineering leadership to modernize existing capabilities to ensure frictionless experience for business users and stakeholders.
- Build business stakeholder confidence in Client Master data through a proactive focus on data quality, responsiveness to stakeholder needs, and by developing trusted partnerships.
- Program management for the Client Data Management efforts in support of projects that have a client master data dependency.
- Lead transformation of current Client Data Management organization's operating model to become automation-led for increased efficiency and effectiveness.
- Foster a culture of innovation and efficiency by building excitement and buy-in from the teams.
- Stay abreast of key automotive industry trends, emerging technologies, data governance and MDM best practices and recommend strategies to enhance MDM maturity.
Qualifications
- 10+ years of experience in master data management, data governance, or information quality management roles, with at least 5 years of experience in a leadership role.
- Excellent leadership skills, ability to think and act strategically and make strong decisions.
- Deep knowledge of MDM concepts, principles, and best practices, including data modeling, visualization, integration, and data quality management.
- Proven track record of successfully leading MDM initiatives in large, complex organizations, preferably in the automotive industry.
- Experience building and managing high-performing teams.
- Excellent leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels in the organization.
- Experience working with MDM tools and technologies, such as MDM hubs, data integration platforms, and data quality tools
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.
USD 142,100.00 - 236,800.00 per year
Compensation:
Compensation includes a base salary of $142,100.00 - $236,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
USD 142,100.00 - 236,800.00 per year
Required Education
Master's Degree
Required Experience
10+ years
Security Clearance Note
Data Intelligence & Science
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