The General Dynamics Land Systems Application Support Team is looking for a talented and customer-focused Applications Support Analyst. The candidate will play a crucial role in providing technical support, troubleshooting, and application guidance.
Company Information
General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.
What We Offer
Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.
Healthcare including medical, dental, vision.
Competitive base pay.
401k Match (6%).
Hybrid work schedule may be available.
9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off).
On-going learning opportunities within a diverse, inclusive and rewarding work environment.
Onsite Cafeteria, Fitness Center, and Outdoor fitness track.
Responsibilities to Anticipate for this Role
Maintain and update software configurations
Work with end-users to determine business requirements for enhanced functionality
Maintain systems documentation
Assist in the development of test plans and test procedures
Document business requirements with functional and technical specification documents
Develop and implement changes to the software based on user requirements
Install and test all changes and patches to the software environment
Update software to remediate security vulnerabilities
Support audit requirements related to SOX, cybersecurity, and other related requirements
Position Requirements
Bachelor's degree in Information Technology, Computer Science is preferred
3-5 years of experience as an Application Support Analyst
Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)
Additional Information / Desired Experience
Intermediate use of Microsoft Products (Excel, PowerPoint, and Word)
Has experience with Information Technology security concepts
Excellent verbal and written communication skills
Able to think and react quickly to rapidly changing situations
Knowledge of computer network infrastructure and operating system concepts (Windows, LINUX)
Knowledge of relational database
Knowledge of application programming
Ability to work independently
GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer. General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment.