Econolite is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world.

Econolite's ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity.

This position will be a contributing member of the Professional Service team that is focused on our on-premise and hosted cloud offerings. The Professional Service team is responsible for the implementation of the offerings that convert to billable projects. The ideal member will have project management skills along with implementation technical experience. The technical needs will need to be heavily geared towards understanding, managing, implementing, and supporting the Centracs ATMS and Mobility product. Integration, Training, troubleshooting across various offered modules is required.

DUTIES

• Management of project that result outcomes in accordance with contract scope, terms and conditions
• Collaboration with the Professional team and other internal departments to ensure profitable project performance
• Manage and assign work through demonstrated ability and willingness to self-perform many of the tasks that may be assigned on any given project
• Deploy/train/document/troubleshoot Centracs ATMS and Mobility projects. A very high knowledge of services is required
• Perform system acceptance testing if required by project
• Perform database conversions - create customer traffic controller database from provided plans if required by project
• Perform Signal as a Service (SaaS) - provide consulting services for customer needs
• Ability to explain how to use Econolite's Systems Software Products and associated hardware
• Familiarity with cloud architecture
• Ability to adapt to business requirements and learn new skills as needed
• Ability to perform Professional Services "Estimate at Completion" EAC process
• Customer facing - handle and resolve customer's concerns
• Support building and maintaining good customer relationships and high customer satisfaction
• Support business development activities including opportunity identification, qualification, bid/proposal development, pricing and capture
• Review bid and proposal requirements and specifications and assist in the development of technical proposal responses including estimates of technical development and integration including material and subcontract content
• Support business development activities on-site including demonstrations, customer training, and oral interviews
• Serves as a proactive customer service & quality ambassador of Umovity by representing the organization in a positive, professional manner to support The Brand Promise
• Performs other duties as required and assigned

QUALIFICATIONS

• A 4-year technical degree or 7+ years technical industry experience.
• Excellent communications skills, written and verbal.
• Project Management skills
• Experience within the Traffic Signal industry is required.
• Computer literate with common applications such as: MS Word, Excel, Power Point, Outlook.
• Understand remote access technologies. i.e. Cisco VPN, Nortel VPN, Microsoft Remote Desktop.
• Experience with Microsoft operating systems at both a Server and PC level.
• Good public speaking and oral presentation skills.
• Good listening skills.
• Good problem analysis and problem-solving skills.
• Has empathy for the customers' situation.
• Ability to write with clarity and accuracy.
• Ability to build a long-term relationship with the customer
• Technical experience is highly desirable.
• Self-motivation and flexibility

PRE-EMPLOYMENT

All candidates who accept employment will be subject to a background investigation and drug screening. For applicable roles, candidates who accept employment will also be subject to a Motor Vehicle/Driving Record screening.

COMPENSATION

The base pay range for this full-time exempt position is $120,000- $130,000 annually plus benefits. Pay ranges are determined by various factors, including role, experience, and location. The pay range displayed reflects the minimum and maximum target for new hire base pay rates for this position. Within the range, actual individual compensation is determined by various factors, including location, job-related skills, experience, and relevant education or training.

DISCLAIMER

The above statements are intended to indicate the general nature and level of work performed by employees within this classification. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, lactation, ancestry/national origin, citizenship, age, disability, arrest and court records, military & veteran's status, Genetic Information & Testing, Family & Medical Leave, or any other classification protected by state or federal law.

We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

An Equal Opportunity Employer - Non-Smoking Facility