WHY CHOOSE ECRI?

ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:

• Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
• On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
• Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
• Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
• Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
• Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

ABOUT ECRI

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.

As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.

The Most Trusted Voice in Healthcare

ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:

• Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
• Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
• Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.

ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.

At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.

The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.

It's what makes ECRI unique, and why we are the most trusted voice in healthcare.

POSITION SUMMARY

The Senior Account Executive owns and oversees the revenue targets, sales activities, customer relationships and retention strategy for assigned accounts in ECRIs Global Market Intelligence & Clinical Solutions team. The Senior Account Executive will be responsible for bringing new business with medical devices companies, medical suppliers, pharmaceuticals, life sciences, biotech, and distributors. The Senior Account Executive is a partner with ECRI clients, is the lead collaborator with ECRI Sales Teams, Business Lines, and support groups and is a resource for strategy decisions on the portfolio of ECRI offerings. The Senior Account Executive must be able to network, maintain and expand multi-level relationships within the Manufacturer sector. The Senior Account Executive is an expert in the area of ECRI capabilities and products, has a strong understanding of the targeted Manufacturer vertical, and demonstrates the sales leadership to proactively manage the selling process and grow new business.

ESSENTIAL FUNCTIONS

• Achieves assigned individual and team revenue targets.
• Develops a strategic business plan and meets planned objectives in the Manufacturer sector.
• Identifies new leads and maintains a pipeline of opportunities to exceed annual targets.
• Manages the sales process - driving opportunities, building the pipeline, and achieving customer loyalty.
• Hunts for new business opportunities while maintaining and growing assigned customer base.
• Consults with Manufacturer customers to understand their strategy, needs and pain-points.
• Negotiates sound agreements to full execution. Coordinates contract negotiation with Legal.
• Seeks up-selling/cross-selling opportunities within existing customers.
• Becomes a valued Subject Matter Expect of ECRIs portfolio of products and services.
• Collaborates with customers bringing industry expertise and tailored solutions.
• Develops annual territory reviews and customer business plans.
• Coordinates client implementation, training. Monitors client utilization.
• Resolves client inquiries quickly through appropriate internal triage of the issue.
• Attends conferences and other industry events.
• Provides feedback to Business Lines, Sales Leadership and ECRI Management.

Additional Responsibilities:

• Other duties, as assigned.

Accountability Metrics:

• Revenue generation
• Client business reviews
• Account penetration
• Travel expense management

POSITION QUALIFICATION

Experience:

• Five years of consultative B2B sales experience.
• Experience selling to or working for Manufacturer/Life Science industry is required.
• Documented record of sales achievement.
• Experience closing large proposals and developing strong ROI scenarios for customers.
• Rolodex of contacts/relationships with Manufacturers, Life Science, Distributors, Pharma.
• Superior presentation and writing skills, acts with a sense of urgency, ability to work both independently and within a team environment.
• Strong consultative selling focus, with a track record of developing opportunities, advancing them through the selling cycle and closing business.
• Organized with the ability to manage & track multiple priorities.
• Entrepreneurial spirit with a creative, solutions-focused mindset
• Experience creating new products and/or penetrating new markets considered a big plus.
• Excellent analytical & problem solving skills.
• Experience utilizing CRM as a proactive business tool.
• Capable of assuming additional responsibility and/or roles as organization expands.
• Adaptable to work and thrive in a small / flexible environment.
• Fast learner able to connect concepts easily.
• Desire to WIN.

Education:

• Bachelor's Degree Required

Computer Skills:

• Proficient in Microsoft Office 365 Suite of Products (e.g. Word, Excel, and PowerPoint)

Certifications/Licenses:

• N/A

PHYSICAL DEMANDS

This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.

ADA Statement

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

EEO Statement

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

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Equal Opportunity Employer-Disability and Veteran