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Travel Operations Manager, Media & Entertainment (Hybrid)

Full time, Culver City, California, United States

In thisroleyou will be responsible for managing a global operations teamwho arededicated to Apple Entertainment, focusing on managing all aspects of travel. We are looking for someone who can work in a fast-paced, exciting industry and who is looking for their next challenge within the entertainment industry.We want someone who enjoys building strong and trusting client and supplier relationships, who relishes working in a challenging environment, andsomeonewho is looking to do things just alittlebit differently than the norm.You will be someonewhoisdedicatedto their team, enjoys working as part of a larger organization, andisconstantly looking at ways to improve the current operations.This position demonstrates an extensive understanding and applicability of all areas in the entertainment travel industry, client servicing, and business practices.

As a Travel Operations Manager, Media & Entertainment,you will

• Serve as the primary liaison betweenApple'sProduction and PRTeams and the BCD teams, as well as building astrongrelationship withApple'sEntertainment TravelManager
• SupportApple'stravel program byidentifying program goals andcarrying out action plans to implement programobjectives
• Have extensive knowledge of media and entertainment as well as at least one travel industry category, allowing you toprovide direction on best practices to improve operational processes
• Serve as a liaison among clients, travelers, and suppliers by listening, problem-solving, and communicating both verbally and inwriting
• Develop and maintain relationships with oursuppliers,and be the escalation point for vendorconcerns
• Maintain relationships with key stakeholders across various levels oforganization
• Communicate travel initiatives, travel category results, updates to program orindustry
• Ensure all operational goals are consistently met and work to implement and measure continuous improvementefforts
• Work with the event management team for AppleEntertainment

About you

• Prioroperations management experience in the travel industry andMedia & Entertainment field
• Experience managing Entertainment and VIP clients
• Strong knowledge of Sabre GDS
• Experience with contract negotiations, payment solutions, and supplier sourcing
• Experience working in cross-functional work teams andwithlargemarketand/orglobal clients
• Highly effective oral and written communication skills
• Ability to lead - setting direction, developing teamwork and collaboration, and achieving results through others
• Ability to work well under pressure and adapt to ever-changing scenarios

About us

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

BCD helps people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves.

Learn more about BCD Travel.

Website - https://www.bcdtravel.com/media-entertainment/

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position ofTravel Operations Manager, Media & Entertainmentis between $90,000 and $114,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

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