The Patient Access Representative welcomes patients, families, physician and visitors to the Center either in person or over the phone. The general duties include pre-registration and registration of patients(i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail, and assisting the business office as necessary. Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center. Other duties could include completing the daily payment log and verification of benefits along with other assigned duties.
This position will be working at our front desk, checking in patients prior to surgery, collecting payments, calling day prior for surgery times, and back-up for scheduling and insurance verification.
Position Description:
Primary Responsibilities: