Provides clerical and scheduling services necessary to the operation of the department.

• Performs scheduling functions critical to the efficient operation of the department including generating working calendars for all team members, updating working calendars as necessary to reflect call in's or other scheduled/unscheduled absences.
• Ensures appropriate hand-off of communication from various departments and physician offices to staff.
• Collaborates with departments and physician practices staff to initiate a schedule on all new admissions. Accounts for all appointments to schedule, adding missed visits as needed. Reschedules missed appointments as appropriate.
• Confirms accuracy and completion of scheduled appointments. Follows up appropriately on any cancellations.

Education: HS diploma or equivalent education required. Completion of an accredited medical secretarial or business program preferred. Computer and word processing knowledge and experience required.

Experience: One to three years of related experience required. Keyboarding skills essential and will be verified/validated through appropriate testing.

Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail work. Strong skills in reading, writing, spelling, grammar, punctuation, and mathematical calculations.

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.