• Greet customers and schedule service appointments
• Write service orders and descriptions of problems and repairs
• Explain repairs to customers
• Work with customers at the counter and on the phone
• Listen to the customer descriptions of symptoms and clarify problems
• Discuss service requests and deadlines
• Administer shop planning and scheduling of work and assign work to technicians
• Get approvals to move forward with the service
• Monitor repair work to determine if the repairs will be completed by the deadlines and inform customer
• Update the computer and verify the work requested/experienced/approved was completed before the customer returns and update in the system
• Process warranty work
• Help with parts and any other support areas as needed

• Small company where everyone is like a family
• Fun, laid back, yet hard working environment to work in
• Full benefits package including Health, Dental, Vision, Life insurance and Vacation
• Health insurance includes very low deductible and out of pocket expense
  

• Heavy duty equipment experience required
• Must have an understanding of tractor, trailer and/or auto maintenance, repairs and parts terminology
• Experience in as a Service Coordinator or Service Advisor is a plus
• Basic Word and Excel skills
  

If you are interested, apply online at www.flexstaff.com or send your resume to cpownell@flexstaff.com.

Already worked for Flex-Staff? Call our office at 920-731-8082 and let's TALK!!

Make sure to send your family and friends our way - we love referrals!

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.