As a Technical Instructor, you will be responsible for developing service technician training course materials and deliver training course content for internal and external personnel, either in classroom, lab, or on site. These technical courses are for the servicing, startup, commissioning, maintenance, and repairs of the critical power equipment products including Batteries, Power Distribution Units, Static Transfer Switches, Uninterruptible Power Supply Systems, Active Voltage Conditioners, etc.

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• Prepares and delivers training courses in classroom or on site and follows up post training day activities (example: course feedback collection, arrangement of facilities and equipment, possible corrective action on course material and equipment). Ensures safe working conditions for training course participants in accordance with ABB safety instructions and regulations.
• Develops course material for classroom and on-site training in own area of responsibility and advises on updates needed in e-learning material. Creates and updates course descriptions and course programs. Takes into consideration feedback given on courses and implements corrective action when needed. Shares own expertise in service development.
• Keeps classroom facilities tidy and in a condition that enables safe implementation of training courses. Procures and maintains course equipment for training courses in own area of responsibility.
• Keeps in close contact with technical Product Management, Project Management, Engineering, Sales and other stakeholder groups that support implementation of training course development and delivery.
• Supports course administration in making course arrangements and in answering course enquiries and proposals for training courses. Supports Field Service and other teams/units when necessary by using own expertise in technical support tasks and roles.
• Ensures training courses are performed in accordance with Occupational Health and Safety (OHS) directives.
• Establish pricing with the Training Coordinator for courses and provides relevant date for use with proposals.

• Bachelor's degree in Engineering or Business Administration or related field or related military or leadership experience with 7 years of experience, or alternatively, a special combination of education and experience and/or demonstrated experience in service operations, training, engineering, testing or power quality with electrical/electronic / IT (Information Technology) products accomplishments.
• Adult teaching experience with Master Trainer and/or Course Development Certification preferred.
• Knowledge of basic electrical theory with the ability to understand and interpret technical instructions, safety manuals, electric and electronic schematics and policies and procedures.
• Strong interpersonal and communication skills in relaying information in an understandable and comprehensive manner. Ability to deal with customers/technicians/engineers where tact may be required to maintain continuing harmonious relationships.
• Ability to travel 40% of time.
• Experience in Field Service Electrical Site Safety, Plant/Building Maintenance, and/or HSE required.
• Possess the ability to successfully function independently as well as in a team environment required.
• NFPA70E, OSHA 30, CPR, and First Aid certifications preferred.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com