Gorman & Company is seeking a highly organized and detail-oriented full time Collections Specialist to join our team in Milwaukee, WI. This is a hybrid position and will include both remote and on-site work. The Collections Specialist is responsible for managing delinquent accounts, communicating with tenants, and ensuring compliance with all legal requirements. The ideal candidate will have excellent follow-up skills, strong people skills, and a deep understanding of Wisconsin landlord-tenant law.

• Manage delinquent accounts and ensure timely payment.
• Communicate with tenants to resolve payment issues and answer questions.
• Ensure compliance with all legal requirements, including Wisconsin landlord-tenant law.
• Read and interpret ledgers to identify delinquent accounts.
• Prepare and send collection letters and notices.
• File evictions paperwork electronically through the court system.
• Work with legal counsel to file legal actions when necessary.
• Maintain accurate records of all collection activities.
• Hybrid position: remote and on site.

• Excellent organizational and follow-up skills.
• Strong people skills and ability to communicate effectively with tenants.
• Deep understanding of Wisconsin landlord-tenant law.
• Ability to read and interpret ledgers.
• Experience in collections or related field needed.
• Computer skills and experience with MS Office.
• Ability to travel to properties several times a week.