Position Summary:
Employee Benefits Corporation is hiring for a Senior Systems Administrator. The Senior Systems Administrator position provides technical administration and oversight of the on premise and cloud-based server, network, and security-based systems to maximize reliability, performance, and availability, in order to meet business objectives. This position is responsible for providing technical administration and support in activities associated with the identification, prioritization, and resolution of issues within all server, network, cloud infrastructure or platform services, and voice environment.
This person may work in our Middleton, WI office, or partially remote (WI locations only,) depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office.
Responsibilities Include:
Lead technical administration activities associated with identification, prioritization and resolution of issues within the on premise and cloud-based server, network, and voice environments
Lead operational system design and maintenance initiatives, which includes participation in evaluation, budgetary planning, implementation, updates, upgrades, and project related setups for on premise and cloud-based (as services may require) server, network, and voice systems
Evaluate and recommend new technologies and tools for system improvements, enhancements, and cost optimizations
Proactively monitor on premise and cloud-based server, network, and voice systems. Identify issues, opportunities for improvement or anomalies and take action through to resolution
Participate in the management of vendor relationships and contracts, ensuring effective service delivery and adherence to SLAs
Maintain current working knowledge of company products, processes and industry data exchange best practices, tools and methodologies
Maintain up-to-date knowledge of Microsoft products, process, and industry best practices to facilitate continuous improvement and innovation.
Collaborate with cross-functional teams to identify and resolve complex technical issues and provide timely support to end-users
Document system configurations, processes, and procedures to ensure knowledge sharing and maintain up-to-date system documentation
Safeguard confidentiality, privacy, and security of organization and customer personal information
Qualifications:
Bachelor’s degree in computer science or related discipline; may be substituted with four years of relevant work experience
Minimum seven years of experience with Enterprise level system administration, networking, security, and infrastructure concepts
Minimum four years of experience with Hyper Converged Infrastructure (such as Nutanix, VxRail, etc.) and modern hypervisor environment administration including Vmware, Nutanix AHV, or HyperV
Minimum of two years of experience with M365 ecosystem (Office, Teams, SharePoint, Dynamics, Power Apps, DataVerse, InTune, etc.)
Demonstrated understanding and extensive experience working with Active Directory, Azure AD, and Active Directory Services Interfaces (ADSI)
Demonstrated understanding and extensive experience working with Windows Server OS, Microsoft Azure
Experience automating, scripting and streamlining processes for efficiency and accuracy
Proficiency in managing and troubleshooting enterprise-level systems, such as Active Directory, Exchange, SharePoint, and SQL Server
Proactive mindset with the ability to analyze complex problems, devise innovative solutions, and prioritize tasks effectively
Demonstrated effective verbal and written communication skills, utilizing proper grammar and syntax
Strong organizational and time management skills with proven ability to multitask in a high paced environment
Possession of valid driver’s license and access to reliable transportation
Preferred Qualifications:
Experience administering Nutanix Acropolis and AHV environments
Experience administering IP telephony (especially RingCentral) administration
Experience administering multi-cloud environments (Azure, Google, or AWS based IaaS or PaaS)
Experience supporting a cloud-oriented DevOps and containerized development environment (Orchestration, Infrastructure as code, Agile Development, etc)
Powershell scripting
Current Microsoft certifications (MCSA, MCSE)
Cisco ASA administration
Previous experience working in highly regulated, high-privacy oriented compliance environments (such as HIPAA, SOC 1 and 2, ISO 27001, etc.)
Previous experience working with COBRA and tax advantaged benefit plans
We offer:
A friendly, collaborative team environment
A competitive compensation and benefits package that includes employee-ownership
Opportunities for personal and professional growth
Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services. ?
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445. We are an equal-opportunity employer.