Customer Service Representative
Manitowoc, WI 
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Posted 26 days ago
Job Description
Are you customer minded and have an outgoing, pleasant personality? Are you looking for a fulfilling position that allows you to work with people and meet goals? We have a full-time Customer Service Representative position available with a well-known manufacturing company in Manitowoc.

The essential duties and responsibilities include:
  1. Ensure that sales orders, quotes and order changes from customers are accurately priced and entered into the customer database in a timely manner prior to being entered into the accounting system.
  2. Maintain the database of current customers, prospective customers and past customers to support marketing and sales efforts.
  3. Address customer problems/complaints in an efficient, courteous and professional manner.
  4. Process returns on defective product and prepare supporting documentation
  5. Receive ship dates for expedited orders and communicate the dates for customer inquiry.
  6. Track shipped packages for customers through the appropriate shipping company.
  7. Ability and willingness to train and develop others.
  8. File Customer records.
  9. All other duties as assigned.

Hours: Monday through Friday, 8:00a-4:30p
Requirements:
Qualified individuals will have a high school diploma, previous professional customer service experience, have the ability to troubleshoot and calculate pricing and discounts, and the ability to use common sense and reasoning skills.


Email your Resume to for further consideration
Apply online at
Call us at 920-683-3000 for more details.

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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