Work Schedule:

This is a full-time, 100% remote position, scheduled to work Monday through Friday with core hours between 8:00 am - 5:00 pm. Applicants hired into this position can work from most states. This will be discussed during the interview process.

Be part of something remarkable

Unleash your technical expertise at Wisconsin's #1 hospital as a Software Engineer III-ServiceNow: We are seeking a ServiceNow Software Engineer III to join our team at UW Health, where our commitment to impactful work is matched only by our belief in creating an enjoyable work environment. In this essential role, you will leverage your comprehensive ServiceNow platform experience to design and implement applications critical to both our clinical and business operations. Your efforts will streamline complex clinical and business processes, making them straightforward and efficient. Join us in a role where you use your talent for making technology approachable improves our services, and your workday is as fulfilling as it is fun.

As a valued member of our dynamic organization, you will have the opportunity to:

• Design and develop advanced ServiceNow solutions, leveraging a range of platform capabilities, including Employee Center Pro, ITSM, SPM, ITOM, App Engine, and beyond.
• Lead and contribute to the integration of ServiceNow with other enterprise systems, enhancing our operational capabilities.
• Help establish ServiceNow development standards, by adopting and advocating for best practices in coding, security, and platform architecture.
• Serve as a key player in the ServiceNow development team, fostering a culture of continuous learning, technical advancement, and collaborative growth.
• Engage with stakeholders to develop and maintain scalable and sustainable ServiceNow solutions.
• Address and resolve technical issues, focusing on optimizing application performance and ensuring robust security.

Join us and be part of a team that revolutionizes healthcare technology! At our premier hospital, your technical expertise will thrive at the forefront of innovation.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, two-week paid parental leave, adoption assistance and retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:

Minimum -

• Bachelor's degree in Software Engineering, Computer Science, or related field
• Four (4) years of relevant experience may be considered in lieu of degree

Preferred - Master's or Doctorate degree in Software Engineering, Computer Science, or related field

Work Experience:

Minimum -

• Demonstrated success designing and writing software multiple modern high-level programming language
• Demonstrated success developing applications within the ServiceNow platform that use client and server scripting, inbound and/or outbound REST integrations
• Demonstrated success developing and implementing custom Flow Designer actions and subflows
• Demonstrated success designing software using modern application development technologies, methodologies, and frameworks
• Demonstrated success using modern API and other application integration technologies
• Demonstrated success leading in an environment utilizing professional software engineering practices such as coding standards, code reviews, source control management
• Demonstrated success designing DevOps capabilities such as automated build, testing, continuous integration, and continuous deployment processes
• Demonstrated success leading and mentoring in the field of software engineering
• Demonstrated success managing and executing large scale projects

Preferred -

• Seven (7) years of professional software engineering experience including design, development, testing, and release
• Experience developing custom sites, pages, and widgets for the Service Portal and/or Employee Center
• Experience creating Performance Analytics collectors, indicators, sources, and dashboards
• Experience developing custom workspaces and/or UI components
• Experience performing web application planning, development, implementation, and oversight in a complex environment
• Experience designing and implementing secure application architecture
• Experience developing software within the healthcare industry
• Experience developing, deploying, and supporting applications in a 24x7x365 environment
• Experience implementing and performing web development workflows, implementation processes, and best practices for managing websites and other interactive media

Licenses and Certifications:

Minimum - None

Preferred -

• ServiceNow Administrator, Developer, or related certifications
• Professional Scrum Master, Developer, Product Owner, or related certifications
• Microsoft Azure or AWS Administrator, Developer, Architect, or related certifications
• Epic certifications
• ITIL Foundation or related certifications
• PMP

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans