ID | 2024-9654 | Category | Information Technology | Position Type | Full Time |
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Reporting to the CIO and Vice President, Information Services, partnering with the IS management team and the Versiti Quality department, this position takes a leadership role and accountability for developing, maintaining and administering the IS quality and compliance program. This critical role acts as a focal point for excellence in product and service delivery and change/release controls to IS internal/external customers. The Director, Operational Excellence ensures documented policies, standard operating procedures and practices are followed, and IS is compliant with regulations and standards- protecting Versiti's right to do business. This position acts as the point of contact for regulatory and customer audits, champions continuous improvement, facilitates critical incident reviews, and oversees IS key performance indicators, service level agreements, and the IS service catalogue.
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Tools and Technology
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