Introduction
Located on
the western shore of Lake Michigan, Milwaukee is an urban hub bursting with
energy. Milwaukee provides a casual sophistication - big city appeal without
the big city hassles. We are accessible and affordable, and our residents are
welcoming. Milwaukee has evolved through the years, bringing together its
unsurpassed charm with a breathtaking art museum, top-flight cultural
attractions, professional sports, lakefront festivals, recreational
opportunities, and great restaurants.
The City of
Milwaukee is proud to employ a diverse workforce that is committed to providing
exemplary service to the City's residents. If you have a passion for being a
part of an inclusive team of public servants, please consider the following
opportunity.
Purpose
The Systems Analyst-Senior provides IT systems requirements
gathering and design, development, testing, implementation, and maintenance on
applications that span the City's enterprise. The applications supported
include vendor provided and in-house developed JAVA based solutions.
Essential Functions
PROGRAMMING
- Perform application programming, adhering to industry best
practices, and strive to improve code when possible.
- Execute unit and system testing prior to implementation.
- Integrate components with in-house and third-party systems.
- Identify, troubleshoot and resolve problems during the
programming life cycle.
- Develop functional and technical specification documents
that describe a proposed system modification, define the programming changes
required and translate those changes to the specific additions and modifications
to the application.
TECHNICAL COORDINATION
- Lead all technical aspects of the software development
lifecycle, including planning, design, deployment, ongoing system maintenance
and evaluation of user feedback.
- Lead meetings and discussions with users and managers to define
system needs and requirements.
- Make recommendations, establish deliverables and set
timelines.
- Collaborate with all stakeholders in the software
development process.
- Lead Programmer staff on projects, including assigning
duties, directing work, mentoring, preparing performance appraisals, and
advising commendations or disciplinary action.
CUSTOMER COMMUNICATION
- Work closely with customers, follow up on issues and
concerns as assigned and identified by analysis, and keep customers informed of
developments.
DOCUMENTATION AND REPORTING
- Develop professional, clear documentation of information
technology (IT) support procedures and standards for a variety of end users.
- Prepare and provide progress reports for managers that
include time-lines, activities and status; provide feedback and
presentations.
We welcome qualified individuals with disabilities who are
interested in employment and will make reasonable accommodations during the
hiring process in accordance with the Americans with Disabilities Act (ADA) of
1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA)
of 2008.
Conditions of Employment
The Systems Analyst-Senior must be willing and able to do
the following:
- Be available beyond standard business hours on occasion to
meet project deadlines.
- Monitor phone and email communications during
regularly-scheduled off hours.
- Travel off-site periodically for the purpose of attending
meetings or installing software.
Minimum Requirements
- Bachelor's degree in information systems management,
computer science or a related field from an accredited college or university.
- Three years of progressively responsible systems analysis
and/or computer programming experience.
Equivalent combinations of education and experience may be
considered. For example, a related associate degree plus five years of
experience as described under #2 above, is considered equivalent.
NOTICE: Please do not attach your academic transcripts to
your employment application. The hiring department will verify candidates'
education as part of the background screening process prior to extending any
job offers.
Desirable Qualifications
- Report writing experience (SQL, PowerBI, HTML, and XML.
- Experience developing and updating SQL Server Reporting
Services (SSRS) reports.
- Certifications in C, C++, Java, .NET, Visual Basic .NET
(VB.NET), and/or C Sharp.
- Experience designing, implementing, testing and deploying
SQL Server Integration Services (SSIS) packages.
Knowledge, Skills, Abilities & Other Characteristics
TECHNICAL
- Ability to identify, troubleshoot, and resolve hardware and
software problems.
- Ability to read and interpret a wide range of complex
documents, from policies to technical documents.
- Knowledge of coding methods and best practices.
- Knowledge of database structure, relational databases, and
operating systems, particularly Microsoft Server, SQL Server, and Oracle.
- Proficiency in the XML tool and a variety of programming
languages, including C, C++, Java, .NET, Visual Basic .NET (VB.NET), JavaScript
Object Notation (JSON), Transact-SQL (TSQL), and C Sharp.
- Knowledge of current Internet technologies, including
TCP/IP, HTTP, and Simple Network Management Protocol (SNMP).
- Knowledge of Crystal Reports and SQL Server Reporting Services
(SSRS).
- Working knowledge of data extraction and analysis.
- Knowledge of test case and test plan development.
- Knowledge of database development, maintenance, recovery,
and restoration.
- Knowledge of technologies related to database security.
- Knowledge of enterprise applications, including Microsoft
Productivity software, such as Microsoft Office and Microsoft Project.
- Knowledge of applicable data privacy practices and laws.
- Ability to recommend technical changes to department
infrastructure.
- Research skills to study software-related issues and
products and make recommendations.
- Ability to develop and run information technology (IT)
reports.
- Ability to read and interpret highly technical job-related
documents.
- Ability to assess end-user and departmental needs against
available budget and make appropriate purchases, tracking expenditures.
CRITICAL THINKING
- Analytical and problem-solving skills.
- Skill in performing systems analysis, i.e., designing and
implementing software and hardware services to address organizational
challenges.
- Skill in troubleshooting and resolving problems related to
hardware, software, and enterprise systems.
- Decision-making skills and sound judgment.
- Commitment to remaining current with the latest developments
in technology.
LEAD WORKER
- Ability to lead and mentor staff including outlining methods,
directing work in progress, and checking completed work.
- Ability to provide support and training to departmental
end-users.
- Project management skills.
- Ability to foster an environment of inclusion wherein all
employees are treated respectfully, are valued for their strengths, and feel
that they can safely express themselves.
COMMUNICATION AND INTERPERSONAL
- Written communication skills to produce clear and concise
documentation, technical specifications, reports, and correspondence.
- Verbal communication skills to convey technical information
to non-technical end-users.
- Active listening and customer service skills to accurately
ascertain and address customer needs.
- Ability to build effective relationships with departmental
leaders, staff, vendors, other City employees, and the general public.
- Ability to work cooperatively and fairly with people whose
backgrounds may differ from one's own.
PROFESSIONALISM
- Organizational and planning skills to effectively prioritize
and accomplish tasks in a fast-paced public safety environment.
- Ability to work well both independently and as part of a
team.
- Honesty, integrity, and the ability to safeguard City
resources, including all departmental equipment.
Current Salary
The current salary range (Pay Range 2MX) is $97,064-$112,137
annually, and the resident incentive salary range for City of Milwaukee
residents is $99,976-$115,501annually.Appointment above the minimum is possible
based upon level of experience and other qualifications and is subject to
approval.
BENEFITS
The City of Milwaukee provides a comprehensive benefit
program that includes the following:
- Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 12 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by the City of
Milwaukee, please visit http://city.milwaukee.gov/Benefits.
Selection Process
THE SELECTION PROCESS will be job related and will consist of
one or more of the following: an evaluation of education, experience and/or
responses to supplemental questions; a written or performance test, a
structured interview or other assessment methods. The Department of Employee
Relations reserves the right to call only the most qualified candidates to
structured interviews and performance examinations. Structured interviews may
include written exercises. Selection process component weights will be
determined by further analysis of the job.
INITIAL FILING DATE - The selection process will be held as
soon as practical after the deadline listed above. Receipt of applications may
be discontinued at any time after this date without prior notice. However,
recruitment may continue until the needs of the City have been met. Qualified
applicants will be notified of the date, time, and place of the selection
process components. Unless otherwise required by law, the City of Milwaukee
will not provide alternative selection process dates or times. The applicant is
responsible for attending all phases of the job selection process at the time
and place designated by the City of Milwaukee.
Additional Information
- APPLICATIONS and further information can be accessed by
visiting.
- If you would like assistance completing an application,
please contact the Department of Employee Relations at (414) 286-3751 or.
- The Department of Employee Relations is located in City
Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.
Conclusion
EEO=203
The City of Milwaukee values and encourages diversity and is
an equal opportunity employer.