PRINCIPLE DUTIES AND RESPONSIBILITIES

• Participates in design and quality requirement reviews
• Conducts training programs on general product knowledge, use of special test equipment and inspection techniques. Assures on-going ISO 9001 registration requirements are met
• Makes decisions' defining, modifying or restricting processes
• Designs product and process quality audit tools
• Conducts special studies and investigations related to problem solving and problem prevention
• Reports to management on the level of quality and cost-related nature of quality problems at various stages of corporate processes
• Directs analysis of field failures and in-plant test failures in order to establish basic causes of defect and implement preventive actions
• Conducts key performance indicator analysis to identify & communicate areas of needed improvement
• Advises on the audit/inspection function
• Evaluates processes for improvement and subsequent controls to mitigate defects
• Interface with customers to address problems and evaluate the Company's performance
• Leads employees and teams in process development and improvement

KNOWLEDGE, SKILLS & ABILITIES

• An excellent team player with strong people skills; able to build relationships at all levels of the organization
• Effective communication skills, including verbal (logical and organized), written, listening and presentation
• Strong process analysis and documentation skills required
• Ability to perform principle responsibilities requires collaboration with other functional groups in order to gather information, make decisions and implement
• Use of statistical tools to resolve problems and targeting processes for preventative controls
• Balance technical knowledge and QA process management methods with strong consulting skills appropriate for leading change in the evolving organizational climate

EDUCATION AND EXPERIENCE

Required Education / Experience

• Bachelor's degree in engineering or equivalent experience

Preferred Education / Experience

• Progressively responsible experience in a relevant engineered-product environment
• Related background in continuous improvement activities including SPC techniques
• Working knowledge of Lean - Six Sigma Manufacturing techniques