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Salary: $70,000-$80,000 D.O.E.
Other Forms of Compensation: N/A
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafes feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
The System Director of Patient Services, primary responsibility will be to uphold and enhance the core standards from our patient dining standards guide. This position will complete regularly scheduled patient dining reviews with the local patient service managers and smaller site location managers. They will then review their findings with the local teams and discuss a strategy to correct any deficiencies. Once a strategy has been established, the System Director of Patient Services will provide the tools, resources, support and training to assist in ensuring the deficiencies are corrected. The System Director of Patient Services will meet in regular cadence with the local PSM and local site manager to ensure progress is being made and any barriers are cleared for the team. This position will support several campuses within the Wisconsin region.
Key Responsibilities:
Coordinates and implements system's patient service programs based upon system's medical direction, patient population, and contract
Responsible for working on the line with the team during at least two meal periods, completing test trays, power plates and shadow reports with the team members.
Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors
Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy
Monitors competency, productivity and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
Ensures patient services staff assists in achieving stated patient satisfaction goals
Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation
Performs other tasks that may be assigned
Preferred Qualifications:
Bachelor's degree in Nutrition, Hospitality Management or related field or equivalent
Minimum of five (5) years' work experience with at least two (2) years in healthcare, including one (1) year in a managerial position
Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred
ServSafe Certified
Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Supervisory, leadership, management and coaching skills
Communication skills both written and verbal
Ability to communicate on various levels to include management, client, customer and associate levels
Financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID:1273501
Morrison Healthcare
CHARRISSE FULLER
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