Schedule Weekly Hours:

We are seeking Phlebotomists, C.N.A., PCT, CMA, or other individuals who have an interest in working in a laboratory setting to join our team. Main responsibilities will include phlebotomy, lab documentation, and assistance with sample manipulation. No prior experience is needed, we will train on the job!

What You'll Do:

The Support Staff Technician is a leader in facilitating the flow of specimens into the lab by using current venipuncture techniques, preparing specimens for testing, and sharing reports out of the lab. In this role, you will support core lab functions at our main hospital campus clinic in La Crosse, WI.

Position Details:

• Casual On-Call (non-benefit eligible)

• Variable day shifts scheduled between the hours of 7a-5:30p with weekend rotation.

• Shifts may vary in length and could be 6, 8, or 9 hours

• Will orientate full-time

• Starting pay of $15.77 and up, based on experience

• Applicable shift differentials

What You'll Need

• High School Diploma or equivalency

• No prior experience is needed, we will provide on-the-job training

What You'll Get:

• A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated

• Support for your career growth through Professional Development Opportunities and the Career Development Center

• Unlimited potential at one of the leading health systems in the midwestern United States

About Gundersen Health System:

Gundersen Health System is a physician-led, not-for-profit healthcare system that includes a teaching hospital; community clinics; affiliate hospitals, clinics, and nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. We serve more than 500,000 residents throughout 19 counties throughout western Wisconsin, northeastern Iowa, and southeastern Minnesota. Our La Crosse, WI main campus is a 325-bed teaching hospital, tertiary referral center, and a Level II Trauma Center. Our mission is to deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.

The Support Staff Technician (SST) facilitates the flow of specimens into the lab by using current specimen collection techniques including venipuncture and swab collections, and specimen processing techniques. Duties of the SST may include collection, location of draw centrifuging, tracking, Point of Care testing, and various other tasks related to timely and accurate pre-analytical preparation of specimens. The SST may assist Education Coordinator with hands-on phlebotomy and work flow training. The SST interacts with clinic and hospital staff, as well as patients and family members of Gundersen Health System while ensuring excellent customer service and patient confidentiality.

Major Responsibilities:
1. Responsible for the collection handling and receipt of blood specimens for laboratory testing by venipuncture, swab,or skin puncture. Follows established procedures to accurately identify and label all specimens.
2. May process specimens at some locations to prepare for transport following established procedures, reducing the likelihood for introduction of pre-analytical variation or to assist in the timely testing of specimens.
3. May assist Education Coordinator with hands-on phlebotomy and work flow training.
4. Works with Gundersen Health System staff by answering phone calls about specimen collection requirements and other lab related questions to provide accurate information to facilitate quick access to lab information as needed.
5. Works with other health care professionals and patients to perform all SST functions to aid in accurate diagnosis and treatment of patients.
6. Works with Patient Business Services, Laboratory Information Systems, and ordering providers to accurately order and bill for laboratory tests, utilizing the laboratory information system and billing systems.
7. Works with patients, families, and Gundersen Health System staff to ensure patient comfort and confidentiality in all aspects of the job to provide excellent customer satisfaction.
8. Others duties as assigned by laboratory supervisor or manager.

Education and Learning:
REQUIRED
High School Diploma or equivalency
A copy of the applicant's/employee's diploma and/or transcript as confirmation of the education requirement must be provided at time of hire.

DESIRED
High School Diploma or equivalency + completion of a Certified Nursing Assistant program or a graduate of a Medical Assistant Program

Work Experience:
REQUIRED
No experience required.

DESIRED
No experience required. Phlebotomy, Clinical Lab or Health Care

License and Certifications:

REQUIRED

Driver's License is required for those transporting specimens

DESIRED
Certified Phlebotomy Tech (CPT)

Age Specific Population Served:
Infant (less than 1 year)
Pediatric (1 - 12 years)
Adolescent (13 - 17 years)
Adult (18 - 64 years)
Geriatric (65 years & older)

OSHA Category:
Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:
Exposed to infectious diseases.

Physical Requirements/Demands Of The Position:
Static Standing Continually (67-100% or 8 hours)
Stooping/Bending Occasionally (6-33% or 3 hours)
Reaching - Shoulder Level Frequently (34-66% or 5.5 hours)
Reaching - Below Shoulder Frequently (34-66% or 5.5 hours)
Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 25-50

If you need assistance with any portion of the application or have questions about the position, please contact or call 608-775-0267

Equal Opportunity Employer