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Support and Service Coordinator - Children's Long Term Support Program (CLTS) |
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Job Responsibilities: | |||||||||||
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Job Qualifications: | |||||||||||
Knowledge, Skills and Abilities: Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs.
Minimal Qualifications:
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Other Job Information (if applicable): | |||||||||||
Work Relationship and Scope: Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, including collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public.
Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the CLTS Program under the direction of Milwaukee County Children Youth and Family Services Division. Professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission.
Working Conditions: Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends.
Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.
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