At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin:

Facilitates complex communication between staff and clients or patients, which includes parents or guardians. Communication may take place in a medical or community setting; providing interpretation, sight translation, and/or translation of documents on an AVS (After Visiti Summary). Communication would be in Hmong/ English:

Location & Schedule:

• Location: Milwaukee
• Schedule: 20 Hours/Week
• Potential for Weekend & Holiday Hours

Education

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).

• Completion of Medical Interpreting course to include ethics, medical terminology or proven linguistic abilities in medical interpreting strongly preferred. Multi-semester Medical Interpreter course completion through a Technical School or higher education institution strongly preferred.

• National Certification must be completed within 2 years of hire and certification must be maintained.

Experience

• Minimum of two years Hmong interpreter experience required, preferably in a medical setting. In-house contractors may qualify after full rotation has been completed, generally around 12 months.

Knowledge / Skills / Abilities

• Bilingual who speaks, reads and writes proficiently in both native and target languages (e.g.: Burmese, Hmong, Karen, Rohingya) with ability to break linguistic and cultural barriers between patients and medical staff. Ability to shift from one language to another in simultaneous and consecutive mode of interpreting.

• Exhibits guiding behaviors that reflect Children's values and support our mission and vision.

• Solid knowledge of complex medical terminology through completion of Medical Terminology class or proven linguistic abilities in medical interpreting.

• Knowledge of the National Council on Interpreting in Health Care (NCIHC) code of ethics.

• Computer and word processing expertise including MS Word, comfort with an iPad and working in our electronic health record.

• Good customer service skills, strong communication skills and excellent listening skills.

• Effective organizational skills with attention to detail including ability to prioritize and assess needs.

• Ability to multi-task in order to manage interpretation for more than one patient/family at a time.

• Ability to pass verbal and written proficiency tests with an overall score of 80%.

• Valid driver's license or ability to commute between work locations during the day.

Physical Requirements and Working Conditions

• Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
• Ability to walk to/from interpreting assignments and to stand for a long period of time during interpreting.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: