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We Are Hiring:Patient Access Registration Representative - Brookfield (Pool)
Begin your story with ProHealth Care. Herewe offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated.Enjoy ourfeaturing our own employees sharing why they choose ProHealth Care and what they enjoy about working here.*CA
Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you!
Schedule Details:Scheduled as needed within all shifts, and is part of the department's holiday rotation. This role will provide coverage for the Brookfield, Delafield, and Hartland Clinics. Pool staff must Work a minimum of 2 shifts per pay period Work a minimum of 1 weekend shift per calendar month. Schedule 2 on-call shifts per calendar month Work and/or be on on-call for 2 holiday per year
The Patient Access RegistrationRepresentative is responsible for patient care delivery in the areas of patient registration, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.This role also provides a high level of customer service to our internal and external customers by maintaining positive relationships with patients, their family members and campus visitors.
- Demonstrates a professional and welcoming environment for all patients and customers that are serviced on the phone or in person during the registration process.
- Demonstrates competence in both customer service and technical skills to appropriately perform departmental and organizational standards and expectations.
- Handles confidential information appropriately by protecting, disposing and disclosing information according to the HIPAA Regulations.
What You Will Need:
- High School Diploma or equivalent required.
- At least 2 years related registration and customer service experience.
- Ability to use a computer and navigate computer programs, including the internet.
- Ability to type proficiently on the computer.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Demonstrated ability to work in fast-paced environments.
Why Join ProHealth Care:
We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.
This Position Will Offer You:
- Engaging and community focused culture
- Competitive Salaries
- Opportunity for professional career growth
- Robust benefits including: Generous PTO;Choices in insurance; HSA;Tuition reimbursement;immediate 401K match;discounted tickets to various entertainment, social and sporting events
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.