Patient Access Registration Rep. (Pool-Hospital)
Waukesha, WI 
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Posted 19 days ago
Job Description

We Are Hiring:

Patient Access Registration Rep. (Pool-Hospital)

Begin your story with ProHealth Care's corporate team.Enjoy ourfeaturing our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

Schedule Details:Scheduled as needed within all shifts and is part of the departments holiday rotation. Will be trained in multiple roles to include Reception, Switchboard, and Registration in both the Admitting and Emergency Departments.

From $16.00/Hour

For more than a century, ProHealth Care has been the health care leader in Waukesha County and surrounding areas - providing outstanding care across a full spectrum of services. We strive to continuously improve our community's health and well-being by combining skill, compassion and innovation. All members of our team - whether clinical or non-clinical - have a direct impact on the delivering on our brand promise "The Way You Should Be Treated". Employees in our corporate departments are a vital part of our overall success and in turn indirectly help us provide exceptional patient care.

Why Join ProHealth Care:

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits including: Generous PTO;Choices in insurance; HSA;Tuition reimbursement;immediate 401K match;discounted tickets to various entertainment, social and sporting events
What You Will Do:

The Patient Access RegistrationRepresentative is responsible for patient care delivery in the areas of patient registration, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.This role also provides a high level of customer service to our internal and external customers by maintaining positive relationships with patients, their family members and campus visitors.

  • Demonstrates a professional and welcoming environment for all patients and customers that are serviced on the phone or in person during the registration process.
  • Demonstrates competence in both customer service and technical skills to appropriately perform departmental and organizational standards and expectations.
  • Handles confidential information appropriately by protecting, disposing and disclosing information according to the HIPAA Regulations.

What You Will Need:

  • High School Diploma or equivalent required.
  • At least 2 years related registration and customer service experience.
  • Ability to use a computer and navigate computer programs, including the internet.
  • Ability to type proficiently on the computer.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to work in fast-paced environments.

About Us:

Learn more at ProHealthCare.org/Careers.

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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