Fleet Systems Operator
Chandler, AZ 
Posted 1 day ago
Job Description
New Journey AI is currently seeking a Fleet Systems Operator with our client in their Chandler, AZ location. This is a 12 month + contract position.

  • Facilitate escalations from the production floor in accordance with the ES Escalation Protocols.
  • Train and aid in GA certification for the new hires.
  • Safety is our number one responsibility!
  • On-shift Point of Contact for escalations from the production floor
  • On-shift Point of Contact for driverless setup and staging
  • Maintain open and constant lines of communication with Shift Managers
  • Record all escalations accurately in the ES Tracker and driverless documents
  • Serve as Bat Phone Point of Contact during Driverless hours
  • Train new RADers on Client Angel procedures
  • Locations and Schedule: Selected ES may be requested to change their scheduled shift days in order to ensure coverage on each shift in each location, including but not limited to working weekend shifts. There is a maximum capacity at each location and shift to ensure coverage to meet business needs.
  • Expert RAD knowledge 60 Days as a Client Angel RADer with no infractions
  • Full understanding of RAD best practices and escalation policies
  • Excellent communication skills Superb performance record for the past 90 days.
  • No more than 1 offense from the Updated RAD/RS Attendance Policy (effective 8/20)
  • Complete knowledge of each portion of a driverless mission
  • Scheduling Setup (Prep/SSBI) Staging (Final checks before engaging driverless)
  • Escalation Specialists will be on a probationary period for the first 90 days in this role.
  • Each ES will require Shift Manager sign off before being officially instated as an Escalation Specialist.
  • Those that have previously received FS certification must meet requirements and apply in order to be considered as the Escalation Specialist position has new responsibilities.
  • Able to work as a W2 employee of New Journey AI (no corp to corp)
If you have the described qualifications and are interested in this exciting opportunity, apply today!

About New Journey AI:
We are passionate about technology and understanding how technology can help create a better tomorrow, today. We can contribute to perfecting the intelligence behind the self-driving vehicle by providing drivers to test, track and capture their experiences. Sounds simple, but the experiences and learnings lead to data which helps advance smart living improving safety and protecting lives, advancing mobility and contributing to a greener planet.

New Journey AI will create employment opportunities and pave a new career path, but moreover, at the heart, we are a people company that is helping our clients advance new, experimental, driverless AI technology to improve the transportation of people, safely. Our role is to support the testing of the driverless technology and gathering data to refine machine learning.

As the partner of choice to the self-driving industry, we actively promote and encourage diversity and inclusion of all people regardless of race, ethnicity or socio-economic status.
To learn more about New Journey AI and to view all our available career opportunities, please visit us at . "New Journey AI is an Equal Opportunity Employer, M/F/D/V "


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
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