Ecolab is the world's leading provider of cleaning, food safety and health protection products and services. Ecolab's Global Quick Service Restaurant division delivers a comprehensive cleaning and food safety program developed specifically for the QSR industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.
Territory Representatives are responsible for developing and managing a territory of customers in the quick service restaurant industry. Territory Representatives are responsible for the following: growing sales and retaining existing customers by providing service excellence, equipment maintenance and gaining new sales through new products and new customers, and providing customers training on sanitation and food safety through high-quality surveys.
Maintains equipment and collateral to ensure proper function and appearance
Completes the required Ecolab QSR visit reports based on the customer's mandated visit frequency (annually, quarterly, biannual etc.)
Installs to include ware wash machines, water filtration systems, 3 compartment and mop sinks for existing customers and new restaurant set up.
Plans and executes an efficient daily route to maximize effectiveness and productivity
Facilitates the sale of Ecolab products by making suggestions for improvements with existing products and new innovations
Maintains knowledge of products and their applications for each specific customer
Demonstrates and trains customers on use of Ecolab products and services
Maintains positive relationships with customers by evaluating their needs with a focus on sales opportunities
Effectively engages the right resources to resolve problems
Manages inventory by effectively merchandising existing inventory and identifying the causes for slow sales in core products
Meets with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement
Completes required paperwork including the proper update of customer contact records and the territory management system
Utilizes electronic and paper reports and other communication devices to communicate with customers, district manager, and the home office
Maintains adequate levels of car stock inventory to sufficiently support customer needs, keeps organized and easily accessible
Prepares daily, weekly, monthly and long-term plans for both the territory and customer
Plans work by geography to increase effectiveness and productivity
Completes and submits monthly plan and all other required paperwork to the district manager in a timely manner
Completes and submits all hours worked for the week by the established deadline
Provides survey reports to home office on a daily basis by electronic sync
Obtains knowledge of food safety and sanitation principles and their application for our customers in food handling and cleaning procedures
Completes the ICFSM exam training and becomes certified in Food Safety
Manages emergency calls including nights, weekends and holidays
Manages days out of the field for meetings, vacation, sick/personal time, training, and rollouts with minimal impact to the district's objective
Willing to assist in covering open territories as needed
Performs and completes other tasks and assignments as directed by management
Ability to lift up to 50 pounds
21 years of age or older
Valid driver's license, acceptable Motor Vehicle Record
Must be willing and able to do overnight travel/be on call
We are looking for candidates who will reside within 30 miles of Hartford, CT area and are willing to travel overnights 2-3 times per month along with 1 on-call weekend every 12 weeks.
Bachelor's degree or equivalent combination of education and experience (1.5 years of business to business sales or Ecolab experience = 1 year of post-secondary education)
Food industry experience or equivalent combination of education and experience (Bachelor's degree = no food industry experience required. Associate's Degree = 3 years' food industry experience required. High School Diploma/GED = 4 years' food industry experience required)
One year professional work experience
Proficient in MS Office software (Word, Excel, PowerPoint and Outlook)
Ability to communicate appropriately to ensure actions are taken to achieve business results
No immigration sponsorship available
Related industry experience with concentration in mechanical skills
Previous sales experience
Good decision-making and problem solving skills when handling challenging situations in a fast-paced environment
Aptitude to implement change initiatives
Work in a safe manner and strive for zero work related incident
Adhere to all Ecolab safety policies (Driver, Workplace, Chemical, etc.) and actively support Ecolab's culture of safety for our associates and customers
Ensure proper/safe use of equipment, safeguards, PPE and hazardous materials
Practice safe driving behaviors and maintain safe driving record
Report hazards/incidents to manager without delay
Must have the ability to Lift/Carry up to 50 pounds floor to waist
Must be able to access and be comfortable with working in a variety of conditions to include restaurant kitchens, greasy, damp and/or dusty locations, confined spaces, and possible hot conditions.
Must be able to physically perform the essential duties of the position which include lifting, crouching, kneeling, reaching, hand coordination handling parts and tools, walking, standing, sitting, climbing stairs and ladders.
Must be able to lift and carry tool bag from your vehicle to all customer locations.