IT/System Administrator
Mequon, WI 
Posted 4 days ago
Job Description
FasTrak SoftWorks is a leading global provider of industrial automation and maintenance management software and services. Focused on solving the issues that are unique to manufacturers, we have been helping to automate industrial companies for over 30 years. As our growth accelerates, our IT infrastructure and the people who keep it running continue to grow and evolve. The System Administrator position is a great opportunity for someone who is passionate about technology, solving problems, helping users stay productive, and continuously learning.

Primary responsibilities:
  • Installing and configuring physical hardware including servers, desktops, drives, switches, routers, etc.
  • Maintaining the internal network infrastructure including cabling, ports, WiFi access, firewall, and VPN access
  • Setting up, provisioning, monitoring, and updating virtual servers and desktops
  • Setting up, provisioning, monitoring, and updating database servers and web servers internally and on Amazon Web Services (AWS)
  • Maintaining corporate and product websites and development environments on Pantheon
  • Developing scripts for automation of provisioning, backup, restore, diagnosis, etc.
  • Diagnosing and resolving internal IT technical issues for technical and non-technical users
  • Helping diagnose and implement IT technical solutions for customers using FasTrak products
  • Monitoring, identifying, and proactively reporting issues (e.g. security, capacity, performance, uptime, etc.) with the internal network and the cloud infrastructure
  • Documenting how-to information, guides, and procedures
  • Researching technical solutions to problems
Required qualifications:
  • A security-conscious mindset and a propensity to  take action to improve operational efficiency and security
  • A passion for continuous learning
  • Friendly personality and high level of responsiveness to others
  • Critical thinking skills and analytical ability
  • Attention to detail with the ability to adhere to company policies
  • Ability to manage multiple tasks and responsibilities and meet daily deadlines
  • Thorough knowledge of Windows XP, 7, and 10, and Windows Server 2003-2016 operating systems
  • Thorough knowledge of networking infrastructure including cabling, ports, switches, Ethernet, Wifi access, TCP/IP, and Active Directory
  • Practical knowledge of SQL Server administration, IIS 7+, Microsoft Office, and Powershell
  • Practical knowledge of hardware virtualization
  • Practical knowledge of IT operations on public clouds, AWS preferred
  • Excellent verbal and written communication skills including the ability to communicate technical information to non-technical persons


Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Salary and Benefits
Dependent on Experience
Required Education
Bachelor's Degree
Required Experience
1 to 4 years
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