FasTrak SoftWorks is a leading global provider of industrial automation and maintenance management software and services. Focused on solving the issues that are unique to manufacturers, we have been helping to automate industrial companies for over 30 years. As our growth accelerates, our IT infrastructure and the people who keep it running continue to grow and evolve. The System Administrator position is a great opportunity for someone who is passionate about technology, solving problems, helping users stay productive, and continuously learning.
Installing and configuring physical hardware including servers, desktops, drives, switches, routers, etc.
Maintaining the internal network infrastructure including cabling, ports, WiFi access, firewall, and VPN access
Setting up, provisioning, monitoring, and updating virtual servers and desktops
Setting up, provisioning, monitoring, and updating database servers and web servers internally and on Amazon Web Services (AWS)
Maintaining corporate and product websites and development environments on Pantheon
Developing scripts for automation of provisioning, backup, restore, diagnosis, etc.
Diagnosing and resolving internal IT technical issues for technical and non-technical users
Helping diagnose and implement IT technical solutions for customers using FasTrak products
Monitoring, identifying, and proactively reporting issues (e.g. security, capacity, performance, uptime, etc.) with the internal network and the cloud infrastructure
Documenting how-to information, guides, and procedures
Researching technical solutions to problems
A security-conscious mindset and a propensity to take action to improve operational efficiency and security
A passion for continuous learning
Friendly personality and high level of responsiveness to others
Critical thinking skills and analytical ability
Attention to detail with the ability to adhere to company policies
Ability to manage multiple tasks and responsibilities and meet daily deadlines
Thorough knowledge of Windows XP, 7, and 10, and Windows Server 2003-2016 operating systems
Thorough knowledge of networking infrastructure including cabling, ports, switches, Ethernet, Wifi access, TCP/IP, and Active Directory
Practical knowledge of SQL Server administration, IIS 7+, Microsoft Office, and Powershell
Practical knowledge of hardware virtualization
Practical knowledge of IT operations on public clouds, AWS preferred
Excellent verbal and written communication skills including the ability to communicate technical information to non-technical persons