Sales/Account Manager
Wauwatosa, WI 
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Posted 21 days ago
Job Description
Job Title:  Account Manager
Experience in IT sales preferred.  

SUMMARY:
As an Outside Sales Professional, you will work closely with customers to grow and promote the sale of products and services offered by our company. The Outside Sales Professional is the first line of contact with all new customers and along with their Technical Sales Team, the Outside Sales Professional will establish and maintain long-term business relationships with new and current customer base. The Outside Sales Professional will work regularly with other members of the sales team and colleagues from a range of departments, such as Marketing, Purchasing, Production and Quality Assurance, as well as Senior Management and Leadership representatives.
KEY RESPONSIBILITIES:
  1. Close and grow sales through professional communication with potential clients in our marketplace
  2. Manage, interpret customer requirements by speaking with clients to understand, anticipate their needs.
  3. Communicate sales or service opportunities and customer concerns or suggestions
  4. Identify and resolve client concerns; recommending a course of action to alleviate these concerns in thefuture
  5. Coordinates company staff to provide exemplary service to customers
  6. Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
  7. Work with the engineering team to ensure customer project requirements are met
  8. Maintaining records of customer communications and contact information as required within CRM
  9. Making technical presentations to Decision Makers and Prospective Buyers
  10. Preparing responses to RFP (request for proposals) and RFI (request for information)
  11. Attending and participating in trade shows, conferences and other marketing events
  12. Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed
  13. Researches market requirements and market data
  14. Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
  15. Demonstrate and explain best practices in installation techniques for all company products
  16. Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals
  17. Submit prospective customer engagement plans, schedule client meetings and action plans for follow-up
  18. Is chiefly responsible for setting the customer's expectations, for any sold product and service
KEY PERFORMANCE INDICATORS:
  1. Meet Monthly Sales Quotas, as defined.
  2. Perform and Document a Minimum of sales & promotional events per week.
  3. Participate in Sales Accountability Meetings with Sales Manager
  4. Schedule for and Plan to Attend Company-Sponsored Civic and Community Events

QUALIFICATIONS:
  1. Three (3) to Five (5) years of proven Sales Experience, in actively closing Net-New Business Prospects
  2. Technology sales and/or HaaS, SaaS experience a plus.
  3. Strong interpersonal, communication (verbal and written) and organizational skills
  4. Previous experience with delivering Presentations to Potential Clients
  5. Valid Driver's License
  6. Microsoft Office proficiency required, especially in Excel, PowerPoint, and Outlook.
  7. CRM Experience (ConnectWise, Autotask, Kaseya, TigerPaw)
SKILLS & KNOWLEDGE:
  1. Perceived capacity to exude Personal Credibility and Professional Integrity
  2. Positive attitude, towards people and problems
  3. Ability to self-start, work independently and achieve high standards to meet multiple deadlines
  4. Explicitly proficient communicator, including writing, speaking, editing, proofreading and computer skills
  5. Above-par working capacity, to work in small and large projects with great attention to detail.
  6. Work effectively with staff in a team-oriented environment with a positive, can-do attitude.
  7. Adept in developing and maintaining strong relationships with management, staff, vendors and clients.
  8. Exhibit a high degree of professionalism, balanced business judgment, tact and diplomacy.
  9. Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations.


 

 

Contact Information
Apply through the Milwaukee Jobs website, or send your resume directly to Mike at: mike@stsjobs.com
Job Summary
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
1st Shift
Salary and Benefits
$80-100K/year
Required Education
Open
Required Experience
3 to 5 years
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