Application Systems Developer II ensures efforts are in alignment with IT Enterprise Services to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions and services to simplify people's lives. This role is responsible for development support, design, programming and implementation of custom processes within the framework of various enterprise systems such as Dynamics CRM, SharePoint, K2 as well as other vendor purchased applications used at Navitus. The role of the Application Systems Developer II will be responsible for creating technical specifications from business requirements, developing reusable web and database code components using C#, ASP.NET, XML and SQL, and integrating with third party applications, code, and APIs. This role will also drive citizen development with the application framework. This individual will work directly with business users to develop requirements ensuring the business needs are met.
Ensure team efforts to delight the customer
Cultivate a positive team atmosphere
Develop and sustain a culture of operational excellence that creates value for the customer.
Provide responsive technical assistance and document configuration to support processes.
Work independently to understand and document business needs.
Work with additional functional teams to ensure optimal operations of application development
Support change control and testing processes for modifications to application systems
Research and recommend innovative, and where possible automated approaches to business needs
Identify approaches that leverage our resources and provide economies of scale
Develop and maintain documentation of custom processes
Provide backup administration support to other ASA teammates
Provide after-hours support
Other duties as assigned
Required Education/Key Skills
Associate or University degree in the field of computer science or 5 years equivalent work experience
Knowledge of programming languages and environments using structured techniques; system analysis and design principles
Hands on enterprise application troubleshooting experience
Proven analytical and problem-solving abilities.
Preferred Key Skills
Working knowledge of developing reusable web and database code components using C#, ASP.NET, XML and/or SQL, and integrating with third party applications, code, and APIs.
Working technical knowledge of Windows Operating systems
Working knowledge of Microsoft/Oracle database concepts
Working knowledge of process automation
Working knowledge of Agile Project Methodology
Experience documenting and maintaining configuration and process information
Knowledge of applicable data privacy practices and laws; including SSAE16, HIPPA, and URAC
Strong customer-service focus.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong interpersonal and oral communication skills.
Adept at reading, writing, and interpreting technical documentation and procedure manuals.
Ability to conduct research into hardware and software issues and products as required.
Ability to present ideas and solutions in user-friendly language.
Ability to work effectively in an independent environment.
Highly self-motivated and directed.
Keen attention to detail.
Skilled at working within a team-oriented, collaborative environment.
40-hour on-site workweek with on-call availability.
Some travel required.
Sitting for extended periods.