Case Manager (Youth Advocate) -Level II
Milwaukee, WI 
Posted 19 days ago
Job Description
Provide individual case management and advocacy services to youth and families in the pre-disposition and /or post dispositional court process of Milwaukee County’s Division of Youth and Family Services Children’s Court Center and service programming.

  • Adheres to St. Charles Youth & Family Services Policies and Procedures.
  • Flexible non-routine face-to-face and phone tracks to ensure youth’s full compliance with the court’s orders and curfews.
  • Commitment to work with any youth and family that is referred for the duration of their involvement in the program; acknowledge and emphasize the youth and family’s strengths, culture, and community.
  • Support the family decision-making process to empower the youth and the family to avoid further law violations or continued involvement in the Juvenile Justice System.
  • Prepare all documentation according to the program’s designated time frames.
  • Complete Service plan with youth and family and implement recommendations consistent with court orders and plans from referral entity.
  • Completion and presentation of reports to contracting entities including court officials.
  • Professionally interact with school staff to monitor daily school attendance, address school behavior and the performance of each youth to improve the youth’s functioning and behavior.
  • Coordinate and complete assigned tracking/coverage per program expectations and requirements as well as ensuring mandatory counseling hours and recreation are provided to each youth on caseload.
  • Co-facilitate, youth and family group sessions weekly or as assigned.
  • Provide Global Positioning services (GPS) monitoring of youth according to program expectations.
  • Other duties as assigned.
  • Bachelor’s degree in Human Services, Social Work, Criminal Justice or related field.
  • One year’s experience with programs that serve the targeted population. 
  • Valid Wisconsin driver’s license and liability insurance.
  • Ability to use vehicles for work related duties according to the agency’s insurance liability standards.
  • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each.
  • Knowledge of Milwaukee County (Department of Human Services, Children’s Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)
  • Knowledge base of adolescent and family issues and dynamics.
  • Appreciation for cultural and socioeconomic dynamics.
  • Ability to comply with and carry out Service plans and make appropriate recommendations
  • Knowledge of human growth and development theories.
  • Ability to prepare formal reports as requested
  • Ability to present case in court if needed.
  • Ability to accurately perform record keeping and documentation entries.
  • Ability to perform computer tasks using MS Windows applications, agency data base systems, and internet based systems, etc.


  • Indoor/outdoor requirements (including client homes and community settings)
  • Potential for physical intervention of clients as needed.
  • Exposure to lift a maximum of 50 lbs.
  • Nights and weekend requirements as dictated by caseload and program needs
  • Local travel as required fulfilling essential functions of the position

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities


Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Salary and Benefits
Salary based on education and experience. Full benefits package offered!
Required Education
Bachelor's Degree
Required Experience
2 to 5 years
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