Part-Time Academic Coach, Network & Computer Support
Green Bay, WI 
Posted Today
Job Description

Department: Student Success

Reports To: Dean, Student Success

FLSA Status: Part-Time

Amount of Travel Required: Up to one day per week throughout the district

Salary Grade: PTE

Position # 07100305

Positions Supervised: None

LOCATION: Green Bay Campus

HOURS: 20 hours per week; flexibility is required.

Tentative work schedule:

Mondays: 9:00am - 4:00pm, Tuesday: 11:00am - 6:00pm, Thursday: 9:00am - 3:00pm

SALARY: $20.22/hour

Required online application available on website:

Location: Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street, Green Bay, WI 54307-9042. All postings are considered current and available until removed from the website.

Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.


Create a welcoming, comfortable learning environment for students requiring additional academic assistance in Network and Computer Support and related course work.


Essential Functions Statement(s)

  • Provide supplemental instruction, including weekly review sessions, focused on enhancing the understanding of content and developing strategies for studying computer science related subject matter.
  • Collaborate with faculty through the development, planning, implementation, and evaluation of review sessions. Consult with faculty and observe classroom instruction and activities as needed.
  • Plan, prepare, and develop various teaching tools to enhance student performance.
  • Present subject matter to students under the direction and guidance of faculty, using lectures, discussions, or supervised role-playing methods.
  • Create a welcoming, comfortable learning environment to promote success for students requiring additional academic assistance.
  • Observe students' performance and record relevant data to assess progress. Coach students on developing study skills consistent with learning needs and style.
  • Collaborate with accommodation services, library services, and other academic coaches to develop strategies to optimize student success and retention.
  • Attend and participate in various College meetings including faculty team meetings, Quality Review Process and advisory committee meetings
  • Collaborate with other Academic Coaches to identify and standardize best practices across all learning teams.


Competency Statement(s)

  • Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
  • Autonomy - Ability to work independently with minimal supervision.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.


Education: Minimum Associate Degree in computer related field
Experience: A minimum of two years related experience.

**An equivalent combination of education and work experience may be considered.

Computer Skills

Microsoft Server, Active Directory, Routing, Protocols, Linux command line, CISCO, iOS, MS Windows, MS Office products, Database, Programming knowledge, and/or good working knowledge of all software and systems used in all core classes of both programs.

Other Requirements

Knowledge of adult learning styles and strategies to maximize learning

Must hold a valid driver's license and be insurable under the District's standard insurance policy terms.

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes. Please direct inquires to Mohammed Bey, Director of Diversity & Inclusion/Title IX Coordinator at (920) 498-6826 or .


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Hours per Week
Salary and Benefits
Required Experience
2+ years
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