Retail Pharmacy Tech - Downtown Milwaukee
Milwaukee, WI 
Posted Today
Job Description
Job ID 176775
Specialty / Department

Api 1110 Milwaukee

Full / Part Time Full-Time
Hours / Bi-weekly Pay Period 80
Shift / Scheduled Hours
Not Applicable

Monday - Friday

May include weekend and holiday rotation

Variety of open and closing shifts

  • MKE 1575 N River Ctr Dr
    1575 N Rivercenter Dr Milwaukee, WI 53212
How You'll Make a Difference

Assists the pharmacist(s) by performing a variety of distribution, technical and clerical duties. Acts as a resource to other pharmacy technicians and service clerks.

Acts as a resource for pharmacy technicians and service clerks on all job duties in accordance with performance standards.

Assists department leadership in staff training, orientation and technical guidance as needed.

Services pharmacy customers including: obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.

Under the supervision of the pharmacist, prepares appropriate medication. This includes selecting product, counting or reconstituting and packaging of product.

Supports Medication Therapy Management (MTM) services, including submission of claims to payers of MTM services, completing MTM documentation forms, interviewing patients and documenting their medication and health histories and other information in preparation for an in-person comprehensive medication reviews (CMRs).

Provides support tasks specific to MTM services, including identifying patients eligible for services, flagging prescriptions for potential intervention by the pharmacist, printing information for pharmacist interventions, and placing calls to patients for pharmacist consultation. Explains to patients MTM services and schedules patients for CMRs.

Performs limited insurance and third party billing functions including: data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties and handling private insurance, workers compensation, and third-party insurance coverage and prescription-related issues.

Performs any of the following clerical duties to ensure efficient operations depending upon the needs of the pharmacy: inventory control including ordering and stocking, preparing medications for delivery or mailing, prescription, bank and post office deliveries, prescription billing for physicians, general housekeeping and display set up.

License & Certifications
Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board.
High School Graduate.
Typically requires 2 years of experience in as a Pharmacy Technician that includes experiences in a retail pharmacy.

Knowledge of pharmacy standards, policies, and procedures, and of third-party insurance and Medicare.Demonstrates cognitive skills and comprehensive understanding of Medicaid standards of practice and of State of Wisconsin Medication Therapy Management (MTM) services and other commercial MTM programs.Demonstrated knowledge of medication usage to appropriately identify the correctness of billing as well as appropriateness of medications for processing.Exceptional customer service, communication, organization, problem resolution and process development skills.Demonstrated ability to work independently, maintain confidentiality, and take initiative.Demonstrated ability to independently read and interpret a prescription order.Must have high attention to detail and strong mathematical skills.Intermediate computer skills including Microsoft office applications and electronic mail. Experience with electronic medical records and/or pharmacy systems.

At Aurora Health Care

We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you have the opportunity to change lives—including your own.

Diversity and inclusion matters at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
High School or Equivalent
Required Experience
2+ years
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