IT Help Desk Intern
Cary, NC 
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Posted 9 days ago
Job/Internship Description
Description

Who we are

Dude Solutions is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We're both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency and safety throughout the markets we serve.

About the job

The IT Help Desk Intern assists in the support of Dude Solutions employees' technical issues in a business environment. This is an excellent fit for someone looking to gain experience in the industry and enjoy troubleshooting issues in order to better serve others. This is a part-time role, working approximately 20-25 hours a week

What you'll be doing

  • Provide end user support for hardware and software
  • Setup of technology equipment for end users
  • Build and deploy laptops to end users
  • Build and deploy mobile devices to end users
  • Help document IT Help Desk team processes and standards
  • Perform other responsibilities as assigned

What you need

  • Have or actively pursuing a Bachelor's or Master's degree in Information Systems
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint
  • Ability to learn new systems quickly
  • Must possess excellent organizational, interpersonal, communication, and customer relation skills
  • Attention to detail and an ability to multi-task required
  • Ability to work independently and in teams

Be the Dude

There's no one kind of Dude. We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people - so we expect our candidates to have all the "right stuff". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.

Join our team and be the dude!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


Dude Solutions is proud to be an equal opportunity workplace. All applicants will be considered for employment without regard to race, color, religion, sex, nation origin, disability status, protected veteran status or any other characteristic protected by law.

 

Position Summary
Start Date
As soon as possible
Employment Type
Part Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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