Customer Service Representative (Full-TIme)
Schofield, WI 
Posted 14 days ago
Job Description
Customer Service Representative (Full-TIme)
Department:Account Servicing
Location:Schofield, WI
Customer Service Representatives deliver world class support to our customers by handling inbound customer calls.

Do you enjoy interacting with customers and thrive in a results oriented environment?

If this sounds like you, we'd love to talk!

Requirements & Responsibilities:
  • Customer Service experience is desired but not required
  • Ability to type 25 wpm with minimal error
  • Ability to perform basic skip-tracing tasks which include multiple web-base systems
  • Desire to change quickly with the needs of a growing company
  • Superb attention to detail and organizational skills
  • Self-starter with ability to identify needs and areas of impact, as well as potential solutions
  • Team player who works well under pressure, and is flexible in the face of changing priorities and needs
  • Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking
  • Intermediate Computer skills with working knowledge of Windows applications
  • Incredibly bright individual who works well under pressure and has a passion to learn and contribute
  • Must have the ability to be flexible in response to changing priorities and needs
  • Great communication skills and the ability to work effectively with a spectrum of personalities, as well as excellent listening skills
  • Ability to access PPI (Protected Personal Information)
Work Week (i.e. shift): Consistent Schedule;

3 Days - 7:00am to 5:00pm
2 Days - 12:00pm to 8:30pm
1 Saturday per month - 4 hour shift between 7:00am - 2:00pm

Starting Salary Range: $12.72 and up - Based on Experience plus opportunity for monthly bonus
$1.50 Premium for bi-lingual (Spanish/English)
Full Benefits Package including: Medical, Dental, Vision, Group Life Insurance Plan, 401K with Company match, Short-Term Disability, Long-Term Disability, Paid-Time-Off, ongoing training/developing, and much more!

Casual for Cause - At Aqua Finance, casual day can be every day. We have used the perk to dress casual to help raise money for a variety of charities.

Child Care Resources:
Monthly Bonus Opportunity



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$12.72 and up - Based on Experience plus opportunity for monthly bonus
Required Experience
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