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Operations Manager II
Madison, WI / Middleton, WI / Sun Prairie, WI
Job Description
Operations Manager
Job Purpose:
Plan, direct, or coordinate the operations of a medium-sized contract cleaning company. Duties and responsibilities include managing daily operations, and planning the use of materials and work force.
Essential Duties and/or Responsibilities: Oversee activities directly related to providing excellent customer service and ensuring cleaning services are completed each day/night.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Experience and Education: (please insert your own requirements)
- Minimum of 10 years in a management position in the contract cleaning industry.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.T
Special Notes/Instructions
Valid Driver's License Required
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
45
Work Hours (i.e. shift)
8am - 5pm
Salary and Benefits
$80,000 - $100,000
Required Experience
10+ years
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