Desktop Support Engineer
Madison, WI 
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Posted 17 days ago
Job Description
Desktop Support Engineer
Position Summary

We are seeking smart and friendly computer enthusiasts with a knack for technical troubleshooting to join Epic's Computer and Technology Services (CaTS) team. You will be a go-to for all things technical, providing support and designing and implementing solutions for the challenging world of healthcare IT. Your focus will be managing the day-to-day functions of internal technology to keep Epic running smoothly and efficiently. You will be involved with operating system development, implementing security solutions, managing print servers, video conferencing, and mobile device support. You will also be involved in the technical planning and execution of large annual conferences. Use your fervor for technology to revolutionize healthcare!

More than just important work.

Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock appreciation rights, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity employer. We seek diverse perspectives, backgrounds, and experiences in our mission to improve healthcare. Research has shown that job-seekers who are women, LGBTQ+, or members of the global majority are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
Requirements
  • Bachelor's degree
  • A history of academic and professional success
  • Strong technical aptitude and a desire to learn
  • Eligibility to work in the U.S. without visa sponsorship
  • Relocation to Madison, WI (reimbursed)
  • COVID-19 vaccination
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Epic is an Equal Opportunity/Affirmative Action (W/M/Vets/Disability) employer.


 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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