Define, implement, and execute the SE function within the Connectivity department. Establish and define service level SLAs. Implement monitoring and alerting of system services. Build system/service level metric/KPI dashboards for departmental reporting. Lead and direct the daily tasks and work of the SRE team. Select, coach, develop, mentor, and grow the technical SE sta

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

Under the direction of the Doula Program Manager, the Doula Program Coordinator provides direction for City and community based doula services, including program outreach, education, and training. Essential Functions Program Coordination and Administration Assign referrals based on acuity, estimated due dates (EDD), and the anticipated level of care. Support the Doula Pro

... Lead and evangelize a best in class UX/UI design aspects for global customer enablement (Navigator) platform. Establish and maintain the Navigator platform user experience site map to articulate the interactions customers have with the platform Ensure designs in the execution of both roadmap and advanced concept initiatives. Manage executive and stakeholder alignment t