Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

Own and manage the CMDB, ensuring data accuracy and currency. Drive best practices and optimize procedures for updating CI data. Develop and communicate the SACM Roadmap and initiate projects to achieve goals. Establish and implement Configuration and Asset Management systems, standards and policies. Develop standards for unique identification of object types, environment

Perform high volume full cycle recruiting to support staffing of Uline's Distribution Center. Interview applicants to evaluate alignment with position requirements. Recruit quality active and passive candidates by sourcing, maintaining candidate pipelines, pursuing referrals and developing meaningful contacts. Partner with hiring managers to identify talent needs, job dut

Establish and implement product quality standards and review processes across North America to ensure all products adhere to Uline's quality standards. Analyze customer comments and product returns to identify trends. Collaborate with product managers, purchasing vendors and warehouse team to identify and resolve quality concerns. Work with the quality control team on ret

Direct a team of Product Associates to select new products and maintain the current product assortment for our growing North American company. Review competitor's offerings, customer comments and market trends to make informed recommendations on new products for Uline. Manage international and domestic vendor relationships through meeting direction and strong negotiation

Identify, evaluate, test and implement new technologies for Uline's warehouses. Educate operational leaders how technology works, can be applied and fits into Uline's operations. Build relationships with existing vendors, competing vendors and peer companies focusing on new technology. Attend trade conferences, conduct vendor visits and webinars to stay on top of latest t

Manage and review operational practices and procedures to identify opportunities to maximize service while maintaining a customer first focus. Examine data to identify meaningful trends and improvement opportunities across customer service and the business and communicate them effectively. Support the Operations Manager with day to day activities and serve as primary deci

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it's our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel. As a mutual company, North Shore Bank isn't p

Oversee the entire production process, from managing critical due dates to setting and maintaining quality expectations for our printed materials. Create detailed job specifications and vendor instructions for our print, paper and mail programs. Manage vendor relationships and expectations, conducting press checks and regular audits to ensure that our high standards are c

Perform full cycle recruiting to support staffing all levels of our warehouse operation, especially technical, high level or confidential roles. Recruit quality active and passive candidates using job boards, sourcing tools, social media and networking. Partner with hiring managers to identify talent needs, job duties and required qualifications and skills to prepare a re

Collaborate with Product Managers in managing overseas vendor relationships and negotiations for Uline product lines. Research and source new products from overseas manufacturers. Support overseas travel and factory visits with Product Management leadership. Develop a strong understanding of overseas regulations, EPA, labor laws and currencies. Work with internal departme

Ensure excellent customer service Maintain strong relationships with customers and third party vendors Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Maintain a strong working knowledge of industry regulations, laws, and restrictions and remain current on industry standards and new inn

Oversee Uline's Backorder and Custom / Drop Ship operations with a focus on quality, speed and accuracy. Direct leaders on how to review and analyze department results to identify trends and opportunities for continuous improvement. Monitor and report on gross profit, returns, vendor performance and customer comments. Guide and develop team leaders by meeting on performan

Lumicera Health Services Powered by Navitus Innovative Specialty Pharmacy Solutions Lumicera Health Services is defining the "new norm" in specialty pharmacy to optimize patient well being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. Due to growth, w

Senior Account Manager Job Locations US WI Madison | US WI Middleton | US WI Waunakee | US WI Verona ID 2024 23276 Company TDS Telecom Pay Range $70,100.00 $113,900.00 Sign On Bonus $2,000 Overview As a Senior Account Manager, you will be responsible for the overall care, growth and retention of a commercial customer base or book of business ("BOB") in a named account bas