Act as a liaison for NICE workforce management software, troubleshooting issues and collaborating with IT, business partners and vendors for optimal performance. Identify system enhancement opportunities with the WFM team, providing support and training for improved efficiencies. Audit and analyze operational data and provide improvement recommendations to senior leadersh

Work with IT security staff in maintaining the integrity of our systems and data with a focus on security controls, risk management and resilience. Mentor associates and interns by offering technical guidance and expertise on tasks and projects to ensure continuous development of our IT security team. Collaborate with IT and other business teams to develop robust security

The University of Wisconsin Platteville invites applications for a Technology Support Specialist . This position wi ll provide services that are tailored to computer needs of the City of Platteville staff. This role will provide Microsoft O365 administration and support related to moderately complex systems used for business operations, provide analytic/diagnostic service

Supports the managed workstation environment Provides hardware and software support services to enable business productivity on user devices Troubleshoots problem areas (in person, by telephone, via e mail or remote control) in a timely and accurate fashion; applies, documents, and shares the resolution findings Provides end user training assistance where required Discuss

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

Lead analysis, design engineering and implementation of network security solutions for new and existing environments Act as a technical advisor and domain specialist to multi functional teams and partners Maintain an outstanding knowledge of capabilities and applicable vendor product offerings in the Network Security domain Understand technical issues and risks affecting

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Criminal Investigation, Tech Operations & Investment Services (TOIS) The following are the duties of this position at the full working level Provide technical guidance during a significant local project in design

Provide support for various departments' applications running on WebSphere and IBM WebSphere MQ Responsible for the installation, maintenance, support, and configuration of hardware and software Responsible for application deployments Maintain and update infrastructure documentation Complete implementation of security policies and filters associated with the tools Provide

include the following Laptop Setup Assist in the setup, configuration, and deployment of laptops for new employees or as replacements. Ensure all necessary software and security measures are installed and configured properly. Hardware Support Troubleshoot and resolve hardware issues encountered by employees, including but not limited to desktops, laptops, printers, scanne

Build and assemble projects based on customer specifications utilizing wiring diagrams, schematics, work orders and pictures provided. Provide quality products as well as meet the production schedule for all projects. DUTIES AND RESPONSIBILITIES Assemble projects to the customer's specifications. Assist in production of various phases of assemblies, but also be able to pr

The College of Letters & Science Information Technology Services (L&S ITS) unit is dedicated to advancing teaching, learning, and research in the College. Our multifaceted teams collaborate closely with faculty, staff, and graduate students. We provide essential services, including cybersecurity and departmental support, while tailoring assistance to enhance the user expe

The Technical Support Analyst is an opportunity for an individual to obtain hands on experience in a dynamic environment. This position requires both technical and exceptional interpersonal skills. This role will be responsible for responding to operational break/fix scenarios, as well as upgrading and maintaining end user devices through regular refresh intervals and pro