The New Call/Follow Up Dispatcher I handles all incoming calls as well as making outbound calls to and from Customers, Drivers, and Service Providers. This is for Second, Third, Weekend shift positions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individ

Establish and maintain positive relationships with customers. Interact with and support other departments. Work with leadership team to monitor and manage equipment utilization. Identify growth opportunities. Provide input into the development and management of customers' accounts. Skills and qualifications Bachelor degree preferred or equivalent work experience. Two plus

of Job Responsibilities Serve customers, build relationships and ensure their satisfaction by providing product and service information; resolving product and service problems; accurately processing, expediting orders consistent with customer requirements; ensuring accurate transactions and documentation within guidelines and regulations set forth by customer, local and fo

KEY RESPONSIBILITIES Communicate with customers, make outbound calls to potential customers, and follow up on leads Promote products and services to current and prospective customers Understand customer needs and requirements Schedule in home consultations for customers Participate in weekly training huddles KNOWLEDGE, SKILLS, AND EXPERTISE Above average skills with inter

Individuals within the Associate Support role interact with internal customers to provide and process information in response to inquiries, concerns and requests about products and services. They deal directly with internal and external customers by telephone, electronically or face to face. They respond promptly to all associate inquiries. Associate Support members respo

An entry level Claims Representative position requiring a learning nature, empathy and interpersonal skills along with a strong desire to assist customers. We're currently recruiting for a Claims Representative to work within our Commercial Auto & Equipment unit. This position will be located at our Stevens Point office. What You'll Do Verify that our customers have covera

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Provide basic technical support and problem solving resolution to the claim services staff. Act as a resource for mandatory reporting criteria for the Medicare, Medicaid, and SCHIP Extension Act (MMSEA Section 111). Review and respond to claimant and medical provider concerns involving third party administrator handling of Medicare conditional payment claims. Examine, ide

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Charter Manufacturing is a fourth generation family owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Aarrowcast is hiring a Customer Service Representative in Shawano! This role will provide exceptional service to customers and act as a liaison between the customers and the manufacturing operation to ens

Communicate with area sales managers and rep partner offices to define the purpose, objective, and topics to be covered during the visit, establish dates of visit and obtain information on attendees. Identify individuals within the business units to assist in various components of the visit Collaborating with Education Center staff, schedule all logistical details of visi

Position Title Customer Experience Representative Wage $21.98/hour Shift 1st Hours 6am 2pm QPS is seeking a Customer Experience Representative for a manufacturer in Waunakee. This company prioritizes their customers by providing a high level of service as well as their internal employees by providing them with the necessary tools to be successful. In addition to a compreh

Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full time Operator that is self motivated, energetic, and a take charge individual. Responsibilities Deliver high quality customer service to all callers. Communicate pleasantly and professionally with callers under all circumstances. Answer and direct incoming call

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Works on becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions

Monitor customer freight to identify issues and improve efficiency. Recommend adjustments as freight volumes fluctuate. Use a variety of technology to analyze service issues and trends to determine solutions. Work closely with leaders, teams and customers. Skills and qualifications Have a high school diploma or GED. One year of customer service experience preferred. Have